The #Samsung #Galaxy #S7Edge is one of the two flagship phones that the South Korean company released back in 2016. This phone is the bigger of the two having a 5.5 inch Super AMOLED display that curves around both sides. It also has a bigger capacity battery of 3600 mAh allowing for the phone to have a longer usage time. The other hardware components of this phone is similar to that of the S7. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S7 Edge stuck in boot logo after rooting issue and other related problems.
If you own a Samsung Galaxy S7 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S7 Edge Stuck In Boot Logo After Rooting
Problem: Hi. I have a serious problem. I have a Samsung Galaxy S7 Edge (SM-G935F, bought it in Denmark) which I tried to root. I am pretty sure this one has the Nougat 7.0 – 7.1.2 android version. I watched a video on YouTube showing how to do it, which I know has worked in the past, because I rooted my first S7 Edge using that video. I Later destroyed that S7 when I accidentally dropped it. A couple of months later I got a new S7 Edge from the insurance company. This is the one I have now. I’ve had it since Christmas last year. Then I wanted to root this one as well, because i liked it with the last one. I used the same video but something went wrong. I did everything you are supposed to do – everything I did last time rooting my S7 Edge, but the process encountered an error that meant that I had to factory reset my S7 Edge. I could only do this by a hard reset on the phone. I was able to bring it back to factory setting at set it up again. So, it occurred to me that the video I was using probably had gone obsolete since my last S7 Edge, so I found a newer video on how to root it and tried to follow that. But I messed up the process by unchecking the “Auto-reboot” box in the Odin-tool that is used to root it. This meant that the phone never completed the process and rebooted, so I forced a reboot pressing and holding volume up, power and home to get to the recovery menu I guess it’s called. From there I pressed “Reboot system now” to boot it back up. When I did this it showed the very first screen that the S7 Edge shows when powering up – the “Samsung Galaxy S7 Edge powered by android”-screen. It never got on from that. It was stuck there, so I did a simulated battery pull again, and pressed wipe data/factory reset. It did this successfully, it told me, from where I pressed reboot system now again. But the same problem still stands. It never gets past the very first screen when booting it up. Last night I booted it up and put the charger in it and let it boot the night through to see if it would have booted or anything, but when I woke up it still was at the first screen. I have since tried to hard factory reset it several times with the same result. What do I do. I hope you can help me with my issue.
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Solution: The problem is most likely caused by a corrupted software due to an interrupted or wrong rooting process. Since you have already tried wiping the cache partition of the phone and doing a factory reset from the recovery mode which does not fix the problem then the best thing to do right now is to flash your phone with its updated stock firmware file.You can get the firmware file as well as the instructions on how to flash your phone from the Sammobile website.
S7 Edge Resets On Its Own
Problem: My S7 edge will reset on its own. Sometimes i can get it to load up again. Other times the screen goes black but the blue light up top stays on. At this point i cannot get the phone to reset and have to let it run out of power and charge it back up in order to try and start it again.
Related Problem: I am having issues with my S7 Edge . The phone keeps rebooting on a continuous cycle. When I start the phone in Recovery Mode it only stays on for a few minutes before freezing and rebooting again. I did a factory reset, but I am still having the same issues. After the factory reset, my phone was able to do a system update . Even after the system update the same problems persists. I am considering downgrading . Can you please help? Are there any other options?
Related Problem: Okay, so ever since i bought my phone (S7 Edge) a couple weeks ago, it’s been randomly freezing or just restarting. I updated everything, I have no suspicious apps, I tried your troubleshooting thing. Nothing changes. I really don’t want to have to get another phone. So if you could please help that’d be great
Related Problem: Since I updated the my Samsung S7 edge this morning I’ve had to restart the phone several times. It randomly gets a black screen and will not respond to any button unless I press power and home key simultaneously to restart. Any suggestions greatly appreciated!
Solution: Does your phone have a microSD card installed? If it does have one then try removing it first as this could be causing the problem.
To troubleshoot the problem further you need to make sure that the battery of the phone has sufficient charge. If you can backup your phone data then I suggest that you do it. Once the backup is complete start the phone in recovery mode then wipe the cache partition of the device. Follow this up with a factory reset. After the reset do not install any apps in your phone yet. Try to check first if the issue still occurs. If it does then you will have to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.