The #Samsung #Galaxy #A7 is a premium looking mid range Android smartphone that boasts of a 5.7 inch Super AMOLED display with a 1080p resolution. This device is also IP68 certified making it waterproof and dustproof to a certain extent. Under the hood is an Exynos 7880 processor which when combined with its 3GB of RAM allows the device to run apps smoothly. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A7 camera photo has vertical lines issue and other related problems.
If you own a Samsung Galaxy A7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Galaxy A7 Camera Photo Has Vertical Lines
Problem: I am having issues with my camera in that about 70% of my pictures (included also in the viewfinder when focusing my picture) there is a vertical line that runs the entire pane right of center. It’s like a line of empty pixels. Only in camera mode, I did a diagnostic and it only appears on the rear camera. Software is update and I’ve tried rebooting
Solution: The first thing you should do in this case is to check if the problem is caused by an app you downloaded. To do this you have to start the phone in Safe Mode then take pictures in this mode. If the vertical lines issue does not occur then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
In case the issue still occurs even in Safe Mode then the next step is to check if this is caused by a software glitch by performing the additional troubleshooting steps listed below.
- Clear the cache and data of the camera app from the application manager. Check if the issue still occurs.
- Backup your phone data then do a factory reset.
If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked as this could already by a hardware related issue.
Galaxy A7 Warning Camera Failed Error When Using Front Camera
Problem: Hi, I recently purchased a Samsung galaxy A7. Over the last couple of days, the front facing camera has refused to work, displaying “warning – camera failed” every time I open it. the camera on the back works, just not the front. I have tried every troubleshooting method i can find from clearing the cache to eventually factory resetting the phone, with no luck. Is there anything else I can try?
Solution: If a factory reset fails to fix the problem then it’s very likely that the front camera module of the phone is defective. You will need to have this checked and possibly replaced at a service center.
Galaxy A7 Shuts Down When Camera Is Used
Problem: Whenever I use the camera in bright sunlight, the phone suddenly thinks the battery is dead and shuts down. When I plug the phone into a charger it quickly charges back to wherever it was before the shut-down occurred.
Solution: The first thing you will need to do in this case is to check if the problem is caused by a software glitch. To do this you need to backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try to check first if the problem still occurs. In case it does then there’s a possibility that this is caused by a faulty battery. The best thing to do right now is to bring the phone to a service center and have it checked.
Galaxy A7 Camera Photos Are Only Displayed In Portrait Mode
Problem: I have samsung A7 only 3 wks old. It won’t put photos or videos to landscape only portrait. I have consulted the online manual but nothing that i can find. It has worked when i got it 3 weeks but now refuses to display in landscape
Solution: Try checking the auto rotate setting of the phone first and make sure that it is turned on.
- Swipe down on the Status bar
- Swipe down from the top of the display to expand the quick settings menu.
- Tap Auto rotate (upper-right) to turn on
In case it already is on but the issue still persists then proceed with the steps listed below.
- Check if the issue occurs in Safe Mode. If it doesn’t then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
Galaxy A7 Photos Have Black Smear
Problem: Hello there, my phone today is displaying a black smear that appears when I take a photo of something. My phone also turns itself off, without my help at least once every other day. i bought my phone refurbished from a seller on ebay. can you help?
Solution: The best way to troubleshoot this problem is to remove the microSD card ( if your phone has one installed) then do a factory reset. Make sure to backup your phone data before doing the reset. Once the reset is complete do not install any apps in your phone yet. Try checking first if the issue still occurs. If it does then you should have this checked at a service center as it could already be caused by a faulty hardware component.