Skype has no sound on Android 10 but video works[Quick Fix]
This post highlights potential solutions to audio problems with Skype app on Android 10. Here’s a quick guide on how to troubleshoot on Skype that has no sound on Android 10 but video works just fine.
What causes audio problems on Skype?
No sound problem like when you can’t hear the other person on the other end during a phone call is usually attributed to a faulty speaker on your end. It is also possible that the problem is not on your end but rather on the person on the other end. If it’s the latter, then there’s not much that can be done on your end because there’s nothing you need to fix in the first place. Nonetheless, it wouldn’t hurt if you try some workarounds to eliminate possible factors that could have triggered audio issues on your device.
In this case, the problem could be due to some random glitches causing the Skype app to suddenly become unstable and lose audio functions. One way to evade from any software-related factors that might have ruined Skype’s audio features, is to keep the app up to date. I’ve laid out a few tweaks you can try, should you wish to troubleshoot the problem on your end.
Easy fixes for Skype that has video but no sound on your Android phone
Making a Free Test Call in Skype
In case you need help on how to make a test call in Skype, just search for Echo/Sound Test Service contact, call Echo and follow the rest of the given instructions.
If you can hear Echo’s voice and your recorded message, your sound and microphone are working just fine and thus, you’re good to go. If you can’t hear Echo’s voice, check your speakers or headphones. In this case, there’s a higher chance that the problem is attributed to a faulty speaker or headphone in use.
As a last resort, you can contact Skype support to carry out more advanced troubleshooting methods to deal with call quality issues with the app.
And that covers everything in this troubleshooting guide. Keep posted for more comprehensive app tutorials and troubleshooting guides in our upcoming posts. Also, feel free to visit our YouTube channel to view more comprehensive videos including other troubleshooting guides and tutorials.
ALSO READ: What to do if you’re Unable to Connect to Skype on Android 10 | Cannot Connect to Skype