Skype Audio is Delayed, audio out of sync [Easy Fixes]

Video and audio lags also known as Skype lag are among the common issues encountered by Skype users when using the platform for webinars and conferences. Read on to learn why such problems occur and what to do when faced with the same dilemma with Skype. Here’s what to do if Skype audio is delayed or out of sync.

Possible causes

Problems affecting Skype’s audio and video functions aren’t always due to hardware damage. In fact, many people who have faced these issues have figured that random software glitches and internet problems are often the underlying causes. For Skype audio that is out of sync or delayed, the following factors are more likely to blame.

• Slow internet – when your phone is having sluggish internet connection or low bandwidth, video streaming apps and services may not be able to work as intended. The same thing happens if your phone is having an unstable or intermittent connection to the network.
• App is glitching – it is also possible that the Skype app is currently experiencing a minor glitch that eventually ruins the audio functions. Aside from in-app glitches, random system errors on the phone can also trigger occurrence of similar symptoms when using Skype.
• Camera-related issues – camera problems either on the software or hardware component could also be the underlying cause. Your phone’s camera or the camera of the other person might have malfunctioned and therefore needs repair.

Now that you already have identified the possible causes, the next thing you should do is to rule each of them out. To do so, I’ve outlined a few potential solutions for you to try on below.

Troubleshooting a problem on Skype audio that’s delayed or not syncing with video

In the case where the camera is to blame, you can carry out a series of basic camera tests to determine whether or not the software or hardware components of your phone camera are working as intended.

Still experiencing audio delay on Skype?

If all the aforementioned procedures failed to solve the problem and you already have run out of options, you can escalate the problem to Microsoft’s Skype Support team for further assistance. You can ask them to check the current status of Skype server from their end to see if there are any ongoing technical difficulties that might have affected calls on Skype.

Hope this helps!

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