Freezes and lags that occur after an update are pretty minor issues and if you have this kind of problem, you can actually fix it on your own without having to see a technician. We have readers that own the Samsung Galaxy S8 who reported that their devices started to have these kinds of issues shortly after they updated to Android 8.0 Oreo. It’s not a new problem. In fact, we’ve encountered several issues in the past that also have the same symptoms.
In this post, I will walk you through in troubleshooting your Galaxy S8 that started to freeze and lag after a firmware update. I will share with you the solution we’ve been using to fix them. If you’re one of the owners of this device and are currently having similar problems, continue reading as this post may be able to help you.
For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.
How to fix Samsung Galaxy S8 that keeps freezing and lagging after Oreo
Firmware issues are general minor problems but they’re very annoying especially if you can’t use your phone properly due to lags and freezes. The following solutions may be able to help you make your phone work perfectly again.
Reboot your phone – if you haven’t done it yet, try rebooting your phone before doing anything complicated. I understand that those problems may have started after an update but it’s possible they may have been caused by some glitches. A reboot may be able to fix it so take a little time restarting your phone. Or better yet, do the forced reboot by pressing and hold the volume down and power keys at the same time for 10 seconds or more. If the problem continues after this, then try the next one.
Use your phone in safe mode – this doesn’t fix the problem but it will give you an insight if the issues have been caused by third-party apps. In safe mode, all apps you downloaded will be temporarily disabled so if one or some of them is causing those issues, then your phone should work properly in this mode. If this is the case with your phone, the next thing you should do is find the app that’s causing the issue and uninstall it. However, if the problems occur even in safe mode, then move on to the next step.
Wipe cache partition – it is also possible that the problems are due to some corrupt system caches. So, if the problems occur even in safe mode, wipe the cache partition to delete and replace the caches. To do it, run your phone in recovery mode and wipe the cache partition from there. If the issues continue after that, then the next procedure should help.
Master reset – at this point, you have no other choice but to reset your phone. However, make sure you backup all your files and data as they will be deleted. This will bring the device back to its factory settings and will make it work as smoothly as before. The Oreo update, however, will remain so don’t worry about it.
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How to run Galaxy S8 in Safe mode
- Turn the device off.
- Press and hold the Power key past the model name screen.
- When “SAMSUNG” appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- Safe mode will display in the bottom left corner of the screen.
- Release the Volume down key when you see Safe Mode.
How to Wipe cache partition
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key to highlight “wipe cache partition.”
- Press the Power key to select.
- Press the Volume down key to highlight “yes” and press the Power key to select.
- When the wipe cache partition is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.
How to do the Master reset
- Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Cloud and accounts.
- Tap Backup and restore.
- If desired, tap Back up my data to move the slider to ON or OFF.
- If desired, tap Restore to move the slider to ON or OFF.
- Tap the back button to the Settings menu and tap General Management > Reset > Factory data reset.
- Tap Reset device.
- If you have screen lock turned on, enter your credentials.
- Tap Continue.
- Tap Delete all.
I hope that this troubleshooting guide have helped you one way or another. If you have other concerns you want to share with us, feel free to contact us or leave a comment below.
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