Samsung Galaxy S3 Fix For App Crashes, Freezing, Download Errors On Google Play Store [Part 1]

Welcome to the first part in our focused troubleshooting series regarding app related problems on the Samsung Galaxy S3. There are a lot of apps available over at the Google Play Store that can enhance the feature of your phone. These apps include productivity, time management, and games just to name a few. There are however cases where not everything is expected to work properly as software conflicts occur once the app is installed. This is what we will be addressing in this issue.

In this latest installment of the series we will tackle some of the issues our readers have sent us concerning this phone. If you own a Galaxy S3 or any other Android device for that matter then feel free to send us an email at [email protected]. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do send us an email try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

If you would like to browse the previous parts in this series then check out this link.

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S3 Google Play Services Google Music Stopped Working Error

Problem: Hey from NOLA, first thanks for your site . Im keep getting an error message saying “unfortunately google play services or unfortunately google music has suddenly stopped”. I have uninstalled it plus i have cleared the cache and forced stopped both the services and music page with no luck. What’s wrong or why this keeps happening. Ive went through your site for answers with no luck. Could you please walk me through and let me know what i can do or try?? Thanks

Solution: This is clearly a software related issue. You did the right thing in clearing the cache, uninstalling, and force stopping  both apps as this is usually the first thing that needs to be done in cases like this. However, since the issue did not get resolved the next step that you should do is to wipe the cache partition of your phone.

• Turn off the device.
• Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
• When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
• When the Android System Recovery screen appears, release the Volume Up and Home keys.
• Press the Volume Down key to highlight ‘wipe cache partition.’
• Press the Power key to select and wipe the cache.
• With ‘reboot system now’ highlighted, press the Power key to restart the device.

If you are still experiencing the same problem then you should back up your phone data and do a factory reset.

• Turn off the device.
• Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.
• When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
• When the Android System Recovery screen appears, release the Volume Up and Home keys.
• Press the Volume down key to highlight ‘wipe data / factory reset.’
• Press Power button to select.
• Press the Volume down key to highlight ‘delete all user data.’
• Press Power button to select and start the master reset. When the master reset is complete, ‘Reboot system now’ is highlighted.
• Press the Power key to turn the restart the device.

S3 Music Pauses Randomly

Problem: Hi there, I saw this email adress online and thought I’d be a good idea to email you. For the last few days my phone has been doing this really bizarre (and incredibly annoying) thing where it’ll just start pausing my music, and it dosent matter if its a YouTube video, my music library or Amazon prime music. The odd thing is that I think it’s related to my motions, if I’m sitting perfectly still it dosent really do it, however if I walk around or put it in my pocket (that’s when it really does it) it pauses and plays relentlessly as well as skips songs and pulls up my voice assistance thing, I can’t find any settings related to it and it’s driving me crazy. Thanks

Solution: This issue could be caused by the sensor of your phone. Try following this step. Go to Settings > Motions and Gestures > Mute/Pause > Placing Palm On Screen & Turning Device Over > Turn them Off.

If the issue still persists then you should check if this may be caused by a third party app. To verify if this is the case start your phone in Safe Mode.

• Turn the device off.
• Press and hold the Power key.
• When ‘Samsung Galaxy S III’ appears on the screen, release the Power key. Immediately after releasing the Power key, press and hold the Volume down key.
• Continue to hold the Volume down key until the device finishes restarting.
• ‘Safe mode’ will display in the bottom left corner of the screen. Release the Volume down key when you see ‘Safe Mode.’

If the problem does not occur in this mode then find out what app is causing this and uninstall it.

If however the issue still exists even in Safe Mode then back up your phone data and do a factory reset.

• Turn off the device.
• Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.
• When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
• When the Android System Recovery screen appears, release the Volume Up and Home keys.
• Press the Volume down key to highlight ‘wipe data / factory reset.’
• Press Power button to select.
• Press the Volume down key to highlight ‘delete all user data.’
• Press Power button to select and start the master reset. When the master reset is complete, ‘Reboot system now’ is highlighted.
• Press the Power key to turn the restart the device.

S3 Always Hangs

Problem: I have a Samsung s3. It always hangs. Can I get any suggestion for the issue?

Solution: You could start by taking out the microSD card of your phone and then wipe its cache partition.

• Turn off the device.
• Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
• When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
• When the Android System Recovery screen appears, release the Volume Up and Home keys.
• Press the Volume Down key to highlight ‘wipe cache partition.’
• Press the Power key to select and wipe the cache.
• With ‘reboot system now’ highlighted, press the Power key to restart the device.

S3 Multiple Has Stopped Working Errors

Problem: Hi, I get this message every time I try to use an app. This has only happened since that stupid update! The stupid update which I was sent constant notifications for until I bought an sd card. I wish I hadn’t! I have insta photo editor which will NOT work anymore (displaying message in subject box) on Facebook I cannot watch any links because it says the same thing. I am totally UNIMPRESSED with this!!!! Had the s3 before & never had any of these problems what are you going to do about it? Before I go off & buy an iPhone

Solution: It appears that your phone system software may already be corrupt. To resolve this issue you need to back up your phone data and do a factory reset.

• Turn off the device.
• Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.
• When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
• When the Android System Recovery screen appears, release the Volume Up and Home keys.
• Press the Volume down key to highlight ‘wipe data / factory reset.’
• Press Power button to select.
• Press the Volume down key to highlight ‘delete all user data.’
• Press Power button to select and start the master reset. When the master reset is complete, ‘Reboot system now’ is highlighted.
• Press the Power key to turn the restart the device.

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Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your emails. Email us at [email protected]. We read every email but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.