In this troubleshooting guide, we will show you what to do if your Oppo Find X2 Pro won’t charge for some reason. We will try to consider all possibilities and rule them out one after another until the problem is fixed. Continue reading to learn more.
When it comes to charging issues, there are several factors you need to consider to be able to determine the reason why such problems occurred in the first place. Knowing the cause of the problem is the best way to fix it. So after considering all factors, you will need to do some troubleshooting procedures that may fix the problem
If you’re one of the users with this kind of issue, here’s what you should do:
Check the charger
The first thing you should do is make sure you are using the original charger for your Oppo Find X2 Pro. It has a 65-watt charger and if you’re using a third-party adapter, it may not give your phone the power it needs to charge the battery. Or it may charge slowly.
Assuming you have the original charger, check the port to see if something is obstructing the connectors. Any debris or lint should be removed from the port so that the connectors can conduct electricity properly.
If the port is wet, avoid plugging the charger to the power source. Rather wait for the moisture to dry up before you charge your phone.
Check the charging cable
After making sure there’s no issue with the power adapter, try to check the cable. Just do a physical inspection to know if it’s broken or something. Also, check both ends of the cable to see if something is obstructing the current.
If the connectors are dirty, that might be the reason why your Oppo Find X2 Pro isn’t charging. Try to clean the connectors with alcohol and make sure they’re dry before connecting it to your phone.
Another way to check if the cable is broken is to connect your phone to a computer and see if it gets detected.
Check your phone’s charging port
After checking both the power adapter and the charging cable, the next thing you have to look into is the charging port. It is always possible that some debris or lint found their way into the port and obstructed the connectors.
So try to look into the port and if you see something in there, remove it carefully. Also, if there’s moisture in the charging port, try to dry it up before charging your phone again.
Force restart your phone
This one’s optional. If your Find X2 Pro is still powered on but won’t charge, then it’s possible that the problem is caused by a minor firmware issue.
So try refreshing your phone’s memory by doing the forced restart:
- Press and hold the volume down button and the power key for 10 seconds. This will trigger your device to shut down and power back up.
- When the logo shows, release both keys and wait until the device finishes the reboot.
Once the reboot is finished, try charging your phone again and see if the problem is fixed.
Turn off your device and charge
Try turning your phone off and connecting it to its charger. That is if you’ve already proven that the problem isn’t with the power adapter or the cable.
Sometimes, firmware issues may occur that may result in a problem like this. Turning your phone off and connecting it to its charger may somehow make it charge. But if this doesn’t fix the problem as well, then this isn’t just a minor issue.
After doing the aforementioned procedures and your Oppo Find X2 Pro is still not charging, then it’s possible that the problem is with the hardware. At this point, you may have to bring the phone to the shop so that a technician can check it for you.
We hope that this troubleshooting guide can help you.
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