What issues are you experiencing?
Power
- Not charging out of the box, charging slowly
- Device not turning on
- Battery draining quickly
- Phone keeps rebooting randomly
Internet & Network
- WiFi connection keeps dropping, intermittent connection
- No signal, No service issues
- Network not available, please try again later
- Not connecting to WiFi network
Camera
- How to take a screenshot
- Unfortunately, Camera has stopped
- Warning: Camera failed
- Camera is out of focus
Operating System
- Stuck on Black Screen of Death
- Different ways to reset OnePlus 7
- Keeps freezing and lagging
- Running so slow, poor performance
Calls & Texts
- Text messages not sent or received
- Unfortunately, Messages has stopped
- Phones calls keep dropping
- Callers can't hear users
Audio
- No sound and other audio issues
- Loudspeaker doesn't have any sound
- Bluetooth headset has no sound
- Notifications don't play
Applications
- Facebook keeps crashing, not working
- Twitter closes by itself, not updating
- Nova Launcher crashes, causes phone to lag
- Messenger crashes, closes on its own
Screen
- Screen keeps on flickering
- Screen is black but phone is powered on
- How to repair broken screen
- Display shows some dead pixels
Storage
- Unable to read mounted SD card
- Some apps in SD card not working
- How to free up some storage space
- Server storage full, unable to write on SD card
Specifications
Memory
OnePlus 7
- 256 GB, 8 GB RAM
- 128 GB, 6 GB RAM
- no microSD card slot
OnePlus 7 Pro & 5G
- 256 GB, 8/12 GB RAM
- 128 GB, 6 GB RAM
- no microSD card slot
OS & CPU
- Android 9.0 (Pie); OxygenOS 9
- Qualcomm SDM855 Snapdragon 855 (7 nm)
- Octa-core (1x2.84 GHz Kryo 485 & 3x2.42 GHz Kryo 485 & 4x1.80 GHz Kryo 485)
- Adreno 640
Audio
- Comes with stereo speakers
- NO 3.5mm jack
- 32-bit/384kHz audio
- Active noise cancellation with dedicated mic
- Dolby Atmos sound
Battery
OnePlus 7
- Non-removable Li-Po 3700 mAh battery
- Fast battery charging 20W
OnePlus 7 Pro & 5G
- Non-removable Li-Po 4000 mAh battery
- Fast battery charging 30W (Warp Charge)
Display
OnePlus 7
- Optic AMOLED capacitive touchscreen, 16M colors
- 6.41 inches, 100.9 cm2 (~85.5% screen-to-body ratio)
- 1080 x 2340 pixels, 19.5:9 ratio (~402 ppi density)
- Corning Gorilla Glass
- DCI-P3
OnePlus 7 Pro & 5G
- Fluid AMOLED capacitive touchscreen, 16M colors
- 6.67 inches, 108.8 cm2 (~88.1% screen-to-body ratio)
- 1440 x 3120 pixels, 19.5:9 ratio (~516 ppi density)
- Corning Gorilla Glass
- DCI-P3
- HDR10+
- 90Hz
Connectivity
- Wi-Fi 802.11 a/b/g/n/ac, dual-band, WiFi Direct, DLNA, hotspot
- Bluetooth 5.0, A2DP, LE, aptX HD
- GPS with with dual-band A-GPS, GLONASS, BDS, GALILEO, SBAS
- NFC
- USB 3.1, Type-C 1.0 reversible connector, USB On-The-Go
Camera
OnePlus 7
Main Camera
- 48 MP, f/1.7, 1/2", 0.8µm, PDAF, OIS
- 5MP, f/2.4, 1.12µm, depth sensor
- Dual-LED flash, HDR, panorama
- [email protected]/60fps, [email protected]/60/240fps, [email protected], Auto HDR, gyro-EIS
Selfie Camera
- 16 MP, f/2.0, 25mm (wide), 1/3.1", 1.0µm
- Auto-HDR
- [email protected], gyro-EIS
OnePlus 7 Pro & 5G
Main Camera
- 48 MP, f/1.6, 1/2", 0.8µm, Laser/PDAF, OIS
- 16 MP, f/2.2, 13mm (ultrawide)
- 8 MP, f/2.4, 78mm (telephoto), 3x zoom, Laser/PDAF, OIS
- Dual-LED dual-tone flash, panorama, HDR
- [email protected]/60fps, [email protected]/60/240fps, [email protected], Auto HDR, gyro-EIS
Selfie Camera
- Motorized pop-up 16 MP, f/2.0, 25mm (wide), 1/3.0", 1.0µm
- Auto-HDR
- [email protected], gyro-EIS
Build
OnePlus 7
- Dimensions: 157.7 x 74.8 x 8.2 mm (6.21 x 2.94 x 0.32 in)
- Weight: 182 g (6.42 oz)
- Build: Front/back glass, aluminum frame
- SIM: Dual SIM (Nano-SIM, dual stand-by)
OnePlus 7 Pro & 5G
- Dimensions: 162.6 x 75.9 x 8.8 mm (6.40 x 2.99 x 0.35 in)
- Weight: 206 g (7.27 oz)
- Build: Front/back glass, aluminum frame
- SIM: Dual SIM (Nano-SIM, dual stand-by)
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