How To Fix Nintendo Switch Software Was Closed Error

Some Nintendo Switch users have been complaining of “The Software Was Closed Because An Error Occurred” issue recently. If you are getting this error on your Nintendo Switch console right now, this guide should help you fix it.

Causes of Nintendo Switch Software was closed error

There are a number of possible reasons for “The Software Was Closed Because An Error Occurred” issue in some Nintendo Switch consoles. Each of the factors below can be the cause.

Random software bug.

The Switch, just like any electronic device, may encounter errors from time to time. Sometimes, the console may stop working properly if you keep it on for a long time. The system may not be able to resolve an error if its cache is not refreshed. In most cases, a simple restart can fix minor bugs.

Game coding error.

At other times, a game may have issues that can cause the system to crash. Make sure that your games receive updates in order to lessen the chances of known bugs from developing. If your Nintendo Switch is constantly connected to the internet, your games are likely up-to-date so there’s no need for you to check for updates manually.


Game card problem.

Software was closed error can also be caused by a bad Nintendo Switch game card. If you’re getting this error when playing a certain game card only, it may be the reason for this issue.

Corrupted data.

Any corrupt data in a game or software can interfere with the system’s overall performance. In some cases, it can develop into an annoying issue or may go away on its own. Because the software environment of your console is not perfect, there are times that a certain data may become outdated or corrupt.

Fixing Nintend Switch “The software was closed because an error occurred” issue

Fortunately, this error is relatively easy to fix. Follow the solutions below on what you need to do.

  1. Reboot Nintendo Switch console.

    The software on Nintendo Switch is generally stable and in most cases, a simple reboot fixes problems. Make sure to restart your Switch.
    To turn off the console, just press and hold the Power button for about 3 seconds. Once the Power options appear, select Power Off. Turn the console back on again and check for the problem.
    Alternatively, you can force reboot the console by pressing and holding the Power button for about 12 seconds. This is useful if the Switch is unresponsive or does not respond to any input.

  2. Verify software and game are up-to-date.

    In most situations, your console should download game and system updates automatically when connected to the internet. However, you can manually check for game or system updates whenever you like. 
    To check for a system update:
    -Make sure that your Nintendo Switch is connected to the internet.
    -Go to the Home Menu.
    -Select System Settings.
    -Select System.
    -Select System Update.
    -Wait for a few moments to allow the system to check for new software version.
    -If an update is available, the download process will begin automatically.
    To look for an update for a game or software manually:
    -Make sure that your Nintendo Switch is connected to the internet.
    -Go to the Home Menu.
    -Select the icon for the software you wish to update without starting the game or application.
    -Press the + Button or Button, then select Software Update, followed by Via the Internet.

  3. Remove and reinsert the game card.

    If you’re having an issue when playing using a game card only, try removing and reinserting it. When trying to remove the game card, make sure that you’re not in the middle of the game by going to the Home menu first. Better still, turn off the console entirely before physically taking out the game card.

  4. Test different game cards.

    To continue troubleshooting for a possible game card issue, try to see if the Software was closed error happens with other game cards. If it continues with a new card, it may be a system-related problem. Otherwise, it may only be a game card-specific issue.
    If the error shows on multiple game cards, your console may need to be repaired.

  5. Check for corrupted data.

    You can tell your Switch console to scan its system for any corrupted data. Here’s how:
    -Go to the Home Menu.
    -Select System Settings.
    -Scroll through the options on the left and select Data Management.
    -On the right-hand side, select Software.
    -Then, select the software you would like to check.
    -Select Check for Corrupt Data.

  6. Remove and reinstall game.

    If the error only occurs when using a software or game that you downloaded (not using a game card), try to see if deleting it from the system helps.
    To delete a software:
    -Make sure that you check for system updates first.
    -Go to the Home Menu.
    -Select System Settings.
    -Scroll through the options on the left and select Data Management.
    -On the right-hand side, select Software.
    -Then, select the software you would like to delete.
    -After deleting a software, restart the console before downloading it again.
    -Check for the error.

  7. Restore software to defaults (Factory reset).

    If none of the solutions above has helped, consider wiping the console with a factory reset. This can be an effective solution to do if the cause is due to an unknown software bug.

Repair.

Although we haven’t heard of any Nintendo Switch needing repair due to The Software Was Closed Because An Error Occurred issue, you should consider getting help from Nintendo if none of the solutions in this guide help at all.You can either visit your nearest Nintendo store in your area or contact them for assistance.

Suggested readings:

Get help from us.

Having Issues with your phone? Feel free to contact us using this form. We’ll try to help. We also create videos for those wanting to follow visual instructions. Visit our TheDroidGuy Youtube Channel for troubleshooting.