How to Fix “Unfortunately the Process.com.android.phone Has Stopped”
If you are seeing the error message “Unfortunately the process.com.android.phone has stopped” after you installed a new ROM or updated your firmware, there is actually a couple of ways to fix it.
The error message is triggered by the phone or SIM toolkit application. So, if you are constantly getting the “Unfortunately the process.com.android.phone has stopped” error, here are ways to fix your device:
Method 1: Reboot Your Phone
The first thing you should try is rebooting your phone. This can often solve minor issues on an Android phone.
To do this, press and hold the power button until the power menu appears.
Select “Restart” and wait for your phone to reboot.
Method 2: Clear App Cache and Data
Sometimes clearing the app cache and data can help fix this issue. To access this option:
- go to Settings, select Device
- Then, select Apps or Application Manager or App Manager, depending on the Android model you have.
- Choose the app for which you want to clear the app data and cache
- Click on the “Clear Data” button under the “Storage” section and then click on the “Clear Cache” button under the “Cache” section.
- Once you are done, restart your phone so that the changes take effect.
If the problem persists, repeat the steps and include “Clear Data” in your actions. Reboot your phone for the changes to take effect.
Method 3: Clear Cache and Data of the SIM Toolkit
This error is often caused by either a phone or SIM toolkit application, so clearing out the SIM toolkit data and cache can help fix it. Repeat the steps shown above. But this time, choose SIM toolkit from the list of apps under the All tab.
To do this:
- go to the “Settings”
- select the “Apps” option
- Tap on “Sim Toolkit”
- then tap on “Clear Data” and “Clear Cache” under the “Storage” section
- restart your phone and check if the error is resolved.
Method 4: Do a Factory Reset
As a last resort, backup your data and perform a Factory Reset. To do this, shut down your device normally. Next, hold down the Volume Up, Home and Power keys altogether until the phone vibrates. Once it vibrates, let go of the Power key but keep your fingers pressed on the rest. However, once you see the Android logo, let go. From there, backup and do a Factory Reset.
Method 5: Disable Automatic Updated Option
Turning off the Automatic Updated option can also help fix this error. To do this
- go to the “Play Store” on your phone
- click on the “Menu” icon
- select “Settings”
- click on “Auto-update apps”
- select the “Do not auto-update apps” option
- restart your phone
We hope these five methods help you fix the “Unfortunately the Process.com.android.phone Has Stopped” error on your phone.
Thank you very much this worked on my Samsung J7 Prime with step1.
Hello… my namen Angel Arce i just have problem my samsung Luna connect sorenson ntouch comunicate deaf ok problem show said “unfortunately ntouch Mobile has stopped how help me fix
I have an ereader tablet, which is ericcson, i have done everything above, but it is still coming up with android.process stopped etc….. i have gone to apps, etc, done all that and it is still coming up…..every time i go to google play store to update or install an app the same old thing comes up, ‘android stopped process’ etc…… so i can’t even upload any apps. i have done everything now, started from scratch, put in all my old apps, facebook won’t even let me update as the message comes up and covers the actual download percentage, so when i click on OK again to clear that dam message, it automatically goes back to the home screen, so i can’t even upload any apps at all
i have a smart ultra 6 phone nd i have tryed to fix it myself but nothing is working. What should i do next???
I had this problem on an HTC One M8. I tried a lot of things and finally I was able to get to the Phone app in the App Settings. ALL of the permissions for the phone app had gone away. As soon as I toggled back the permissions this error went away. Good luck.
Please my unfortunately,the process com.android.phone has stopped.
i tried . but i did not find tool kits on the list..when i opt for factory reset again after some time it ended with the same old message. this problem started when i forgot (?) my phone security code. to enter right code it gave me 30 chances. all the codes i remember for 24 times and stopped. later this Phone Has Stopped error coming. my mobile is LG K 10 LTE/ K420 ds
i have done all the above methods but it is not solved the problem Unfortunately, the process com.android.phone has stopped.’ my phone is yureka plus , please tell me the solution
Did the factory reset and the problem came back. now what
I get this message only when trying to stop a short code service. All other messages are ok I have tried the data and cache clearing.but still get this message. Don’t know what else to do