The TikTok videos not playing on Android phone issue occurs when trying to browse the video feed of the app. There are several factors that can cause this problem such as a poor internet connection or corrupted app data. To fix this you need to perform a series of troubleshooting steps.
TikTok is a social media app that allows users to share their short videos from various genres. It has been downloaded more than 100 million times from the Google Play Store and is considered as one of the most popular mobile apps available. It has been controversial lately as some countries have banned its use due to security concerns.
What to do when videos on TikTok are not playing on your Android device
One problem that you might encounter while using the TikTok app on your phone is when it does not play any videos. Here’s what you need to do to fix this.
Things to do first:
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- Restart the phone.
- Make sure your phone is running on the latest software version.
- Make sure to get the latest TikTok update from the Google Play Store
- Make sure airplane mode is off.
- Make sure data usage is turned on for the TikTok app.
Method 1: Check the phone internet connection
Since streaming videos using the app requires a data connection to work you will need to make sure that your phone has a good internet connection.
Time needed: 5 minutes.
Verify internet speed
- Open the phone browser.
You can do this by swiping up from the home screen and tapping your preferred browser.
- Go to Google.com then search for “speedtest”.
This will open the speed test results and show you a tool that you can use.
- Tap on the RUN SPEED TEST button.
This is usually the first choice that appears on the search results.
If the results are not good then try connecting your phone to a different Wi-Fi network. You can also try using your mobile data subscription if no other Wi-Fi network is available.
Method 2: Clear the cache and data of the TikTok app
There is a possibility that the problem is caused by corrupted temporary data. To fix this you will need to clear the cache and data of the app. Take note that the exact steps to follow might differ for your Android device.
- Tap on Settings.
- Tap on Apps & Notifications.
- Tap on See all apps.
- Tap on TikTok.
- Tap on Storage & Cache.
- Tap on Clear Storage and Clear Cache then make sure to confirm your action.
After performing these steps the app will be reset to its original state. Try checking if the issue still occurs.
Method 3: Uninstall and reinstall the TikTok app to fix videos not playing
If you still can’t play videos then this might already be caused by a corrupted app. To fix this you should just simply uninstall the app then download and install a fresh version from the Google Play Store.
After performing the steps listed above you will successfully fix the TikTok videos not playing on Android device issue.
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