How to Fix TikTok Not Loading Videos

TikTok videos not loading or showing a black screen is usually caused by a poor connection, app glitch, or cache issue. These steps will get your feed working again.

Method 1: Check Internet Connection

1. Switch between Wi-Fi and mobile data to see which works.
2. Open a browser and load a webpage to confirm internet access.
3. If on Wi-Fi, move closer to your router or restart it.
4. If on mobile data, make sure you have signal and data is enabled.

Method 2: Clear TikTok Cache

1. Open TikTok and go to Profile > Menu (three lines) > Settings and privacy.
2. Scroll down and tap Free up space.
3. Tap Clear next to Cache.
4. Restart TikTok and check if videos load.

Method 3: Update TikTok

1. Open the Google Play Store or App Store.
2. Search for TikTok.
3. Tap Update if an update is available.
4. Restart the app after updating.

Method 4: Disable Data Saver

1. Open TikTok and go to Settings and privacy.
2. Tap Data Saver.
3. Turn it off.
4. Data Saver can prevent videos from loading automatically.

Method 5: Reinstall TikTok

1. Uninstall TikTok from your device.
2. Restart your phone.
3. Reinstall from the app store.
4. Log in and test if videos load properly.