The #Google #Pixel2 is a premium Android smartphone released last year that is designed by Google. This phone has the advantage of getting the latest software updates first before other devices. Some of its key features include its 5 inch AMOLED display at 1080p resolution, Snapdragon 835 processor with 4GB of RAM, and a 12.2 MP rear camera that is optically stabilized just to name a few. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the #Google #Pixel2 keeps rebooting randomly.
If you own a Google Pixel 2 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix The Google Pixel 2 Keeps Rebooting Randomly
Problem: Hi, My pixel 2 keeps rebooting randomly. And often the microphone does not work .i can hear the caller but the caller doesn’t hear me. This has been a problem since last April. I have rebooted the phone several times, factory reset several times, and even got the phone replaced. The replaced phone also has the same problem. Not being able to make or receive a phone call when i need anytime is infuriating. When i talk to Verizon support about the problem they send me to Google. When i talk to Google support they send me to Verizon. This pixel phone is a piece of garbage And i want my money back.
Solution: One of the main reasons why a phone will constantly reboot is if there are conflicts in its software which is usually called a software glitch. Follow the troubleshooting steps listed below to eliminate this possibility.
Try rebooting your phone – Press the Power button for a few seconds then tap the option to Power off. After a few seconds, press the Power button again until the device power cycles. If the device is frozen then you will need to press and hold the power button for at least 10 seconds. Your phone should restart after this. Check if the problem still occurs once the phone has fully booted up.
Start the phone in Safe Mode – When the phone is started in this mode only the pre-installed apps are allowed to run. This makes it easier to check if an app you downloaded is causing the problem.
- With your device turned on, press and hold the Power button until the Power off prompt appears then release the button.
- Tap and hold Power off option until the Reboot to safe mode prompt shows up on the screen.
- Tap OK to confirm. Your phone will now restart.
You can also boot the phone in Safe Mode by following the steps listed below.
- Press and hold the Power button until the menu options appear.
- Tap Power off from the given options.
- Allow your device to power off for a few seconds.
- Then press and hold the Power button until the Google logo appears. then release the button.
- With the Google logo still on screen, press and hold the Volume Down button.
- When you see the Safe mode label in the lower-left corner of the unlock screen, release the button.
Check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
Wipe the cache partition of the phone from the recovery mode – This will clear the phone of corrupted files and data that could b causing the problem. Your personal data will not be erased during this procedure.
- Turn off your phone.
- Press and hold the Volume Down and Power buttons simultaneously until the logo appears and the phone vibrates.
- Release the Power button but keep holding down the Volume Down button until the recovery mode screen appears.
- Press the Power button to restart your device into recovery mode.
- Use the Volume button to highlight Wipe Cache Partition then press the Power button to confirm selection.
- Press the Volume Down button to highlight Wipe all user data option then press the Power button to confirm selection.
- Wait until your device wipes out all cache or temporary data from the system partition.
- Then press the Volume Down button to highlight Reboot system now option.
- Press the Power button to confirm selection.
Do a factory reset in recovery mode – If the issue still persists at this point then you will want to restore the phone to its original factory condition. Make sure to backup your phone data before performing this step.
- Turn off the phone.
- Press and hold the Power and Volume Down buttons until the bootloader mode appears then release. It’s represented by an Android bot image with Start label on top.
- Press the Volume Down button to select Recovery mode then press the Power button to confirm selection. After doing so, your phone will flash the Google start screen momentarily then restarts in Recovery Mode.
- When you see the Android bot image with an exclamation point inside a red triangle with No Command label beneath, press and hold the Power button.
- Press the Volume Up button once then release the Power button.
- Use the Volume button to select Wipe data/factory reset option from the Android Recovery screen.
- Select Yes to confirm.
- Wait until the factory data reset process is finished.
- Select Reboot System Now.
If the above steps fails to fix the problem then you will have to bring the phone to a service center and have it repaired as this is most likely caused by a faulty hardware component already.