When a Samsung phone gets stuck on a black screen and won’t respond, the problem can either be pretty minor or a serious issue.
Either way, you need to do some basic troubleshooting procedure to know more about the problem and eventually fix it provided it’s not that serious.
But for you to be able to understand more about it, you also have to understand what causes it.
And if check our Galaxy S23 black screen guide if you have the issue for that phone.
Common Causes of Black Screen Issue
Aside from the fact that a black screen problem occurs due to physical or liquid damage, there are other reasons why it suddenly occurs.
Here are some of those reasons…
Most of the time, a firmware crash is the main reason why a high-end device like the Galaxy S22 gets stuck on the black screen suddenly without even a warning.
Fortunately, if it’s the case with your device, you don’t need a technician to fix it for you.
A simple troubleshooting procedure is enough to make your phone respond again.
Having a drained battery is normal and there’s not issue if your phone runs out of juice from time to time. The thing is that there are instances wherein the firmware crashes just before the smartphone shuts down.
As a result of that, your device can’t detect the charger when plugged in and that it won’t respond no matter how long you press the Power key.
But don’t worry though, even if that’s the case here, you still can fix it by doing just a basic procedure.
It is very important to troubleshoot your phone if you’re having a problem like this. It is because you might be able to fix the problem on your own without going to a technician.
However, if it’s a hardware problem and you already performed the necessary troubleshooting procedures and that your Galaxy S22 is still not responding, then that’s the time you bring it back to the store.
If it’s still under warranty, you might not be charged for the repair if it would come to that point. Or Samsung might just replace it for you if there’s a manufacturing defect.
Fixing Galaxy S22 Black Screen Issue
Whether it’s an issue with the firmware or battery life, you only have to do a few procedures to determine if it’s a problem you can fix on your own, or if you need a technician to check on the phone screen and the device itself.
But before doing the procedures below, try to check if there’s any kind of display hardware defect that might have caused the black screen.
For instance, if you dropped your phone and a hairline cracked appeared, that’s a valid reason why a phone as good as the Galaxy S22 gets stuck on the black screen.
Even if there’s no crack on the display, try checking the side and the back for some signs of physical damage. Dents and scratches are also an obvious sign that your phone has sustained some blows that might have caused some components to stop working.
Aside from that, also check if the charging port is wet because liquid damage can mess up your phone as well as physical damage.
However, after doing a physical inspection and your Galaxy S22 doesn’t have any signs of physical or liquid damage, then here are the things you should do:
First solution: Do the Forced restart
Most of the time, you don’t have to do much to make your phone working properly again. All you need is a basic procedure to make it respond.
With that said, try doing the forced restart which will refresh the memory of your phone as well as reload the apps and services.
Here’s how it’s done:
Step 1: Press and hold the Volume Down button and the Power key for 10 seconds or more.
Doing so will force your device to respond as the battery is virtually getting disconnected for a couple of seconds.
Step 2: When the Samsung logo shows, release both keys and allow the phone to continue the boot process.
If you can actually make the logo show on your phone screen, then it means the problem is fixed as you’re able to make it respond.
However, if the device is still stuck on the black screen and won’t respond, try doing the same procedure a few more times before moving on to the next solution.
Second solution: Charge and do the forced restart
You have to remember that in fixing this kind of problem, any kind of response from your phone is already a big thing.
So if the first solution fails to make your Galaxy S22 respond again, try charging it for a few minutes.
We all know that a smartphone responds immediately if it’s connected to the charger. Well, that might not be the case here but that doesn’t mean the phone isn’t charging at all.
Here’s what you should do:
Step 1: Plug the power adapter to a working wall outlet.
Step 2: Connect your Galaxy S22 to it using the original charging cable.
Step 3: Regardless of whether the phone shows the charging sign or not, leave it connected to the charger for at least 10 minutes.
Step 4: After such time and while your Galaxy S22 is still connected to the charger, press and hold the Volume Down button and the Power key for 10 seconds or more.
Step 5: If the Samsung logo shows, release both keys and your phone will continue to boot.
Most of the time, these solutions are enough to make Android phones respond again. However, if they don’t fix the problem, then it’s time to bring the phone back to the Samsung store and have it checked.
If you also have a wireless charging device, try charging your S22 with it and see if that makes it respond.
You don’t need to open the phone by yourself even if you’re capable of doing it because it will void the warranty.
We hope that this troubleshooting guide can help you.