How To Fix Sonos Roam Will Not Charge Problem

The “Sonos Roam will not charge” issue can be caused by different factors. It could be due to a software glitch, a defective charging port, defective charging cable, or a defective charger. To fix this you will need to perform a series of troubleshooting steps on the device.

The Sonos Roam is a portable smart speaker that has both Bluetooth and Wi-Fi features. You can bring this with you in any of your outdoor activities or use it at home with Amazon Alexa and Google Assistant. Some of its features include an IP67 waterproof body, Apple AirPlay 2 compatible, and a 10 hour battery life just to name a few.

Technical specifications of the Sonos Roam:

  • 2 Class-H digital amplifiers perfectly tuned to the drivers and speaker’s unique acoustic architecture.
  • One tweeter creates a crisp high-frequency response.
  • One mid-woofer ensures faithful playback of mid-range frequencies and maximises low-end output.
  • Far-field microphone array uses advanced beamforming, and multi-channel echo cancellation enables quick voice assistant activation and automatic Trueplay tuning.
  • IP67 waterproof and dustproof (Can be submerged in three feet of water for up to 30 minutes.)
  • Dimensions: 6.61 x 2.44 x 2.36 inches
  • Weight: 0.95 lb 
  • USB Port: USB-C 15W, 5V/3A
  • Battery: 18Wh battery provides up to 10 hours of battery life on a single charge.
  • Charging: Charge with the included USB-C cable and any 5V/1.5A or 2.1A USB power adapter, a Qi-certified wireless charger, or the custom-designed Sonos Wireless Charger.
  • WiFi: Connects to WiFi network with any 802.11a/b/g/n/ac 2.4 or 5 GHz broadcast-capable router.
  • Bluetooth: Bluetooth 5.0 supports audio streaming from your Bluetooth-enabled smartphone, tablet, computer, or other device.
  • Apple AirPlay 2: Works with AirPlay 2 on Apple devices iOS 11.4 and higher.
  • Voice: Works with Amazon Alexa or Google Assistant.

What to do when your Sonos Roam won’t charge

One problem that you might encounter with your Roam Bluetooth speaker is when you are unable to charge it. This can be an annoying issue especially if the speaker is running low on power as you won’t be able to use it. Here are the troubleshooting steps you need to do to fix this.


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Solution 1: Perform a factory reset on Sonos Roam

There are instances when the firmware of this speaker is glitching which is why you will need to do a reset. This wipes out the data on the speaker and brings it back to its default settings. This is a useful troubleshooting step to perform whenever you are experiencing issues with the Bluetooth speaker.

Time needed: 2 minutes.

Reset the speaker

  1. Press and hold the power button.

    Do this for up to 5 seconds or until the LED turns off.Fix Sonos Roam Will Not Charge Problem

  2. While holding the Play button, press and release the power button.

    This initiates the reset process.What to do when your Sonos Roam won't charge

  3. Continue holding the Play button until the light on the front flashes orange and white.

    This indicates that the reset process is successful.sonos roam play button

Try checking if you can charge the speaker.

Solution 2: Dirt present in the charging port

Try checking the charging port of the speaker for any signs of dirt or debris as this can interfere with the charging process. If you find anything inside the port then you can remove it using a toothpick or by blowing into it. Once the charging port is free from any dirt or debris try checking if you can charge this Bluetooth speaker.

Solution 3: Use a different charger to fix Sonos Roam will not charge issue

Sometimes the problem is caused by a defective charger or a charger that has a low output. Try using a different charging cord and wall charger to charge the speaker. Make sure that it has an output of at least 1.5A. If you have an Android phone with a USB-C charging port then you can try using its charger to charge the speaker.

Solution: Defective battery

There are instances when the battery of this speaker will not work anymore. Some reasons as to why a battery will get damaged is repeated overcharging or constant exposure to heat such as when you leave the speaker under the sun. If this is what’s causing the problem then replacing the battery will fix this. It’s recommended that you have this done at a service center.

Solution 5: Defective circuit board

Even if this speaker has an IP67 rating there’s still the possibility of water getting inside it. When this happens its internal circuit will get damaged. If this is what’s causing the problem then you will need to have this fixed at a service center.

Having charging issues on your Bluetooth speaker can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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