How To Fix Samsung Galaxy S3 General App Related Issues

Welcome to our focused troubleshooting series that aims to resolve the Samsung Galaxy S3 general app related issues. What we are aiming for in this post is to resolve those app problems that you may have with his particular model. Let’s say you install Facebook or Instagram then find out it’s not working as expected, these are the issues that we will address.

Samsung Galaxy S3

We have  selected four real world problems sent to us by our readers relating to app issues. We will provide the best troubleshooting steps for each of these issues which hopefully will fix the problem.

If you own a Galaxy S3 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

If you would like to browse the previous parts in this series then check out this link.

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S3 Cannot Get Old Keyboard Back

Problem: I downloaded an app to change my keyboard and it just didnt end up looking the way I wanted to so I deleted the app and now I cant get my old keyboard back and I really dont wanna have to reset the while phone

Solution: You have to make sure that the third party keyboard app has been properly deleted from your phone.

  • Tap Settings.
  • Tap the More tab.
  • Tap Application manager.
  • If necessary, swipe right to the Downloaded screen.
  • Check if the keyboard app is present
  • Tap the desired application.
  • Tap Uninstall and then tap OK.

If your phone keyboard is still not back to its stock settings then restart your phone.

You should also consider wiping the cache partition of your device.

  • Press and hold the Power/Lock key, tap Power off, and then tap OK to turn off the tablet.
  • Press and hold the Power/Lock key and Up Volume key at the same time.
  • Release the Power/lock key when the Samsung logo appears.
  • Release the Up Volume keys when the Android image appears.
  • When the menu appears, press the Down Volume key to select Wipe cache partition.
  • Press the Power/Lock key.
  • Once the message, “Cache wipe complete” appears on the screen below the menu, Press the Power/Lock key to select Reboot system now.

S3 Unfortunately Instagram Has Stopped Error

Problem: Whenever I open instagram I can look at it for a few seconds, but then a message pops up that says “unfortunately instagram has stopped

Solution: The first thing you need to do in this case is to clear the cache and data of your Instagram app. Take note that you may have to enter your account login credentials again one this process has completed.

  • From any Home screen, tap the Menu key.
  • Tap Settings.
  • Tap the More tab.
  • Tap Application manager.
  • Swipe to the Downloaded screen.
  • Tap the desired application
  • Tap Clear data and then tap OK.
  • Tap Clear cache.

If the problem still persists then uninstall the app then install a fresh version from the Google Play Store.

S3 Instagram Has Stopped & Snapchat Not Loading Messages

Problem: Ok, so I have two separate problems for two separate apps. The first is in the Instagram app. I just recieved this phone from the carrier FreedomPop which runs of Sprint towers. Insta was the first app I downloaded. I was able to sign in and check it for a little bit but after some time on the app or when in the background, the message “Unfortunately, Instagram has stopped working. The phone just came out of a factory reset and I soft reset to be sure but no luck. The next problem is with the Snapchat app. Also just downloaded and signed in so not a cache or data problem. None of my messages or stories are loading. it shows the loading symbol but after a min or so it goes back to touch to view or nothing happens. Please help!!!

Solution: First, check if your phone has any new software updates available and apply them. These updates may contain certain bug fixes that may resolve your app issues.

Next, for the Instagram issue try clearing the cache and data of the app first.

  • From any Home screen, tap the Menu key.
  • Tap Settings.
  • Tap the More tab.
  • Tap Application manager.
  • Swipe to the Downloaded screen.
  • Tap the desired application
  • Tap Clear data and then tap OK.
  • Tap Clear cache.

If that does not work then uninstall the app and download it again from the Google Play Store.

Regarding the issue with Snapchat try to make sure first that the phone has a good Internet connection. Try checking if this issue occurs when connected to various Wi-Fi connections, you should also try using your mobile data connection. You should also try to login using a different account to check if the issue is account related.

S3 Ads Appear In Messaging App

Problem: I use the messaging app that’s been on the phone since I got it brand new… And now whenever I’m texting somebody ads will pop up on my screen… That never happened before the update that I did last week.

Solution: You may have installed a third party app in your phone that is causing these ads to pop up. Try to start your phone in Safe Mode to check if this is the case.

  • Turn the device off.
  • Press and hold the Power key.
  • When ‘Samsung Galaxy S III’ appears on the screen, release the Power key Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • ‘Safe mode’ will display in the bottom left corner of the screen. Release the Volume down key when you see ‘Safe Mode.’

If ads do not pop up in this mode then you need to find the app responsible for this and uninstall it.

If however ads still pop up then you should backup your phone data and do a factory reset.

  • Turn off the device.
  • Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.
  • When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
  • When the Android System Recovery screen appears, release the Volume Up and Home keys.
  • Press the Volume down key to highlight ‘wipe data / factory reset.’
  • Press Power button to select.
  • Press the Volume down key to highlight ‘delete all user data.’
  • Press Power button to select and start the master reset. When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to turn the restart the device.

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form . We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

One Comment

  1. i received an update for the cbs app for my tablet about a week ago, ever since it has not worked. It goes to the site but when i try to watch a show it does work, it just continues trying to load. Any suggestions? I have tried to uninstall and reinstall but that does not help.

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