The #Samsung #Galaxy #Note8 is a premium Android smartphone whose main feature is its ability to work with a stylus called an S Pen. This allows the phone user to make precise input control on the device which is usually required for most productivity apps. Some of the key features of this phone include its 6.3 inch Super AMOLED display, Snapdragon 835 processor with 6GB of RAM, and dual 12MP rear cameras just to name a few. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 8 S Pen not working issue.
If you own a Samsung Galaxy Note 8 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Samsung Galaxy Note 8 S Pen Not Working
Problem: I have Galaxy Note 8 which I bought from Korea (256 GB) and since I bought, it is working fine till ten days ago, the S pen is not writing in the upper half of the screen nor it act when it presses certain icons in the upper half. I noticed also, the S Pen pointer is misplaced in the upper half of the screen; i.e. when I point to an icon, the pointer is pointing nearby but not on the desired location. I have tried all kind of solutions including soft and hard reset but no luck. Also, I have changed the tip but no difference. As I said I bought the device over the net from Korea when Note 8 was launched as locally Note 8 with 256 GB was not available. I thought may be the original firmware is Korean and the local updates are different and some incompatibility issue is there but I am not sure and also do not know how to fix it if this the case.
Solution: The first thing that you will need to do in this case is to first check the S Pen settings of the device.
- Go to Apps > Settings.
- Tap Search, and then search for and select S Pen.
- Here you can adjust and change the setting for the S Pen.
- Air view: Turn Air view on
- Direct pen input: Turn the Direct pen input feature on
- Pointer: Turn the pointer on
There’s also a chance that if you are using a magnetic phone cover it will interfere with the operation of the S Pen. Try removing your phone cover if you have one installed then check if the problem still occurs.
The next step is to verify if the S Pen is working properly by checking it on another Note device. If the S Pen does not work on this other device then you should consider purchasing another S Pen. In case it works then there’s a possibility that the problem is caused by a faulty digitizer. Since you have already performed a factory reset and this does not seem to fix the problem then I suggest that you bring your phone to a service center and have it checked.