The #OnePlus6 is a flagship quality phone with a great design and good set of features that costs less than most of the current flagship phones available in the market. This phone has an Aluminum frame with glass on both the front and the back. It sports a 6.28 inch Optic AMOLED display while under the hood is a Snapdragon 845 processor with 8 GB of RAM. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the OnePlus 6 screen has white lines issue.
If you own a OnePlus 6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix OnePlus 6 Screen Has White Lines
Problem: Hello! I’ve been reading the articles on your websites.. and i’ve seen that you guys might help so here i am I have a Oneplus 6, just bought like two month ago.. i haven’t drop it or anything i was very careful cause i heard that they’re screen is very sensitive.. so sometimes i notice two white lines in top of the screen just appearing for like one second.. if you know anything About this, i’ll be glad to hear from you.. Thanks in advance!
Solution: Before proceeding with the troubleshooting steps listed below it’s best to make sure that the phone is running on the latest software version. If a software update is available then you should install it in your phone.
Check if the issue occurs when the phone is started in Safe Mode
Start the troubleshooting by checking if an app you downloaded is causing the problem. You can do this by starting the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. If the white lines do not appear on the screen then this could be caused by a downloaded app. Find out what app this is and uninstall it.
Backup your phone data then do a factory reset
To check if a software glitch is causing this problem it’s best to do a factory reset. This will revert the phone back to its original factory condition. Make sure to backup your phone data before doing the reset.
- Go to the Start screen.
- Drag the arrow symbol up.
- Tap Settings.
- Tap Backup & reset.
- Tap Back up my data and choose an option.
- Tap Factory data reset.
- Enable Erase internal storage.
- Tap RESET PHONE.
- Tap ERASE EVERYTHING.
- All data and settings saved on the OnePlus 6 will be deleted.
- The OnePlus 6 will automatically reset and reboot.
- Once the OnePlus 6 has been rebooted, you might have to reconfigure certain settings, such as the date and time, Wi-Fi, your email account, and your data settings for internet and MMS.
Once the reset is complete do not install any apps in your phone yet. Try to check first if the issue still occurs. If it does then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.