How To Fix Nokia 7.1 MicroSD Card Is Corrupted Error

The #Nokia #7.1 is one of the popular Android devices available in the market that offers a stock Android experience while offering timely software updates. This phone has a solid build quality made of an Aluminum frame and Corning Gorilla Glass on both the front and back. It makes use of a Snapdragon 636 processor which when combined with 4GB of RAM allows the phone to run apps smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Nokia 7.1 microSD card is corrupted error.

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How To Fix Nokia 7.1 MicroSD Card Is Corrupted Error

Problem: I have a Nokia Nokia 7.1.  I have not dropped it or had any other mishaps.  I have not downloaded any new apps recently. A couple of days ago, I moved several apps, including Facebook, to my sd card, to free up internal storage space.  Everything worked fine, then suddenly today I got error messages saying facebook kept stopping. I tried to close the app but the error messages continued. I uninstalled facebook.  When I tried to reinstall it, I couldn’t download it due to “insufficient space”. A few minutes later, I got a message saying the sd card was missing and I should reinsert it. I did this, but continued to get the “missing” message.  I turned the phone off and on again but nothing changed. I tried a couple more times, then the error message changed to saying that the SD card is corrupted.

Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first.


The first thing you will have to do in this case is to eliminate the possibility of the problem being caused by a faulty microSD card. Remove this card from your phone then check if the issue still occurs. It’s also a good idea to place a new microSD card in the device and see if you still get the same error message.

In case the issue persists then proceed with the troubleshooting steps listed below.

Perform a Soft Reset on the Nokia 7.1

You should try refreshing the phone software by doing a soft reset. This will fix any issues caused by a minor software glitch. This is performed by pressing the volume up key and the power button simultaneously for about 15 seconds (or until phone vibrates). Your phone should then restart momentarily. This is a safe and quick way to reboot your device without losing or erasing any data. Try to check if the issue still occurs.

Check if the problem occurs in Safe Mode

Safe Mode is where you can check if a downloaded app is causing this problem as only the pre-installed apps are allowed to run in this mode.

To start the phone in this mode just follow the following steps.

  • When the phone is turned on press the Power key for a short while.
  • Then from the menu which shows up select “Power off” and tap until “Restart in safe mode” appears.
  • Tap “OK” and wait for a few moments.
  • When the home screen shows up the phone will be in Safe mode.

If the issue does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the Nokia 7.1

There are instances when corrupt temporary data stored in the phone can cause this problem. To eliminate this possibility you will have to wipe the cache partition of the device.

  • Turn off the phone by pressing the Power button for a couple of seconds.
  • Start holding Volume Up + Power keys for a short while.
  • Connect your phone to a charger. Use the Micro USB Cable to accomplish that.
  • Let go of both keys as soon as the Android Recovery Mode pops up
  • Navigate by using Volume keys to the Wipe Cache Partition option then use the power button to select.
  • Restart the phone

Check if the issue still occurs.

Factory reset the Nokia 7.1

One last troubleshooting step to consider is a factory reset. Take note that this will erase your phone data so make sure to have a backup copy before proceeding.

  • Turn off the phone by pressing the Power button for a couple of seconds.
  • Start holding Volume Up + Power keys for a short while.
  • Connect your phone to a charger. Use the Micro USB Cable to accomplish that.
  • Let go of both keys as soon as the Android Recovery Mode pops up
  • In this menu choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to confirm it.
  • After that use Volume keys to select “Yes–delete all user data” and press the Power button once.
  • When Recovery Mode appears again choose “reboot system now” with the Power key.

Do not install any apps yet once the phone has rebooted. Try to check first if the issue still occurs. If it does then you will need to bring the phone to a service center and have it checked.