The #LG #G7ThinQ is a flagship quality device released last year which has several excellent qualities. This phone uses a waterproof body made of an Aluminum frame with Corning Gorilla Glass on the front and back. It has a 6.1″ QHD+ FullVision MLCD+ RGBW display which is great to use for viewing various multimedia content while under the hood is a Snapdragon 845 processor paired with 6GB of RAM which allows the phone to run apps smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG G7 ThinQ no service error after software update
If you own a LG G7 ThinQ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix LG G7 ThinQ No Service Error After Software Update
Problem: Hello, Nice site very interesting. I’m glad I found you guys I’m hoping maybe I get lucky and it seems like I can’t get this fixed too many low level text or something I don’t know ..lol. on December 28 I downloaded the software update and I guess it gave me the 8.0 Oreo..after that I couldn’t receive or send data. I couldn’t turn on the button receive or make calls and it said no service at the top left corner . Also on settings mobile networks tab is grayed out and doesn’t do anything when you tap on it . Data manager tab underneath in gray letters it says connection not allowed … I cannot do a hard reset.. I have to try everything else because I’ll lose all my text and I have a lot of important texts and they have to be transferred to another phone and what to do buy another phone to transfer it to trying to avoid that too ..so I have to try to fix this in someway ..somehow ….I hope I can come up with something for this time of given up anytime soon, this iPad hangouts free calling life isn’t that great I’m probably gonna leave T-Mobile and go to Mynt mobile after this if I get it fixed ..lolol..I hope you can help me guys thank you very much !!!!
Solution: Since this issue occurred right after a software update then this is most likely caused by a software glitch. Follow the troubleshooting steps listed below to fix the problem.
Perform a soft reset
This step is usually performed when a phone is unresponsive. To do this just press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release.
Try to check if the issue still occurs.
Check if the problem is network related
The next step you need to do is to verify if the problem is caused by network issue. Go to an area that is known to have a very good signal and check if the issue still occurs. It’s best to check if other devices under the same network are getting a signal in this particular area. You should also check if the SIM card you are using is causing the problem by replacing it.
Check if the issue occurs in Safe Mode
There are instances when an app you downloaded can cause this problem. To verify if this is the case you will need to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- From the home screen, press and hold the Power key.
- Release the Power key, then tap and hold Power off.
- Read the Reboot to safe mode message and tap OK.
- The device will power off and restart in safe mode.
If the problem does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
Wipe the cache partition of the phone
Sometimes the phone’s cached data can get corrupted and when this happens certain issues can occur on the device. To eliminate this possibility you will have to wipe the cache partition of the phone.
- From the Home screen, tap Settings.
- Tap the ‘General’ tab.
- Tap Storage > Internal storage.
- Wait for menu options to finish calculating.
- Tap Free up space.
- Tap Temporary files & raw files.
- Select the following options: Cached data, Clip tray temporary files, Raw files from camera
- Tap Delete > DELETE.
Perform a factory reset
One last troubleshooting step to consider is a factory reset. Make sure to backup your phone data before performing this step as it will be deleted in the process.
Factory reset from the settings menu
- From the Home screen go to Settings.
- Tap the ‘General’ tab.
- Tap Restart & reset.
- Tap Factory data reset.
- If desired, tap the Erase SD card checkbox.
- Tap RESET PHONE > Delete all > RESET
Factory reset using the hardware keys
- Turn off the device.
- Press and hold the Power and Volume down buttons.
- When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
- When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.
- Press the Power button to reset the device.
In case the above steps fails to fix the problem then this could already be caused by a faulty hardware component. I recommend that you bring this to a service center and have it checked.
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