There were owners of the Samsung Galaxy S9 who reported about the Google Play Store error 944 that seems to be popping up whenever they download or update an app. The problem is actually very annoying as the download will be stopped when this error shows up and when you try to re-download the app, you would still get the same error when the process is almost finished. That’s the reason why you need to address this problem immediately.
So, in this post, we will tackle the error 944 that keeps showing up on your Galaxy S9. We will consider every possibility and rule them out one by one until we can determine the reason why the error keeps showing up. While it’s very annoying, it’s not that hard to fix. In fact, you may be able to get rid of the error on your own by following the procedures below. So, if you’re one of the owners of this device and are currently having the same problem, continue reading as this article may be able to help you.
Now, before anything else, if you have other issues with your phone, make sure you drop in on our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.
How to troubleshoot Play Store error 944 on Galaxy S9
Play Store errors occur from time to time and they’re not app-specific errors so the one you’re currently experiencing may also be experienced by other owners even if they’re downloading different applications. Now, here are the things you should do to get rid of the error 944 on your Galaxy S9…
First Solution: Force restart your Galaxy S9
If it’s the first time that you encountered this problem and your phone was doing perfectly fine prior to this issue, then it’s possible that it’s just due to a minor firmware problem or glitch. The best course of action before you resort to some complicated troubleshooting procedures is to do the Forced Restart your phone first to refresh its memory as well as reload all its applications and services.
If you’re familiar with the battery pull procedure we do to phones with removable batteries when they hang, well, this is it’s counterpart. We only do this to phones with non-removable batteries and here’s how it’s done your Galaxy S9:
- Press and hold the volume down button and don’t release it.
- While holding down the volume button, press and hold the power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy S9 logo shows on the screen.
Once the phone has successfully rebooted, open the Play Store and try downloading an application to see if the error 944 would still show up. If it still does, then try the next procedure.
Second Solution: Delete Play Store Cache and Data
Performing this method will bring the Play Store app back to its factory default and all cache and data will be wiped out so that newer ones will be generated. So, if this problem is caused by outdated files and data, then, doing this method will resolve the issue. Don’t worry, none of your apps will be deleted and your Google account won’t be removed. Here’s how it’s done…
- Open Settings app.
- Tap Apps.
- Tap on More settings at the upper right (three-dot icon).
- Select Show system apps.
- Find and tap Google Play Store.
- Tap Storage.
- Tap Clear Data button.
- Restart your phone and check for the problem.
After doing this procedure, open Play Store and then try to download an app to see if the error 944 still shows up. If if still does, it’s time to try a different approach as this might have something to do with unstable internet.
Third Solution: Reset Network Settings
There are times when an error like this would result from an unstable internet. When you’re downloading and app and the connection got interrupted, problems may occur and Play Store errors are among them. To rule this possibility out, you should reset the network settings of your phone to delete all existing connections as well as delete and replace the cache that the system is using for the wireless communications of your device.
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > General Management > Reset > Reset network settings.
- Tap RESET SETTINGS.
- If you have set up a PIN, enter it.
- Tap RESET SETTINGS. Once complete, a confirmation window will appear
After doing it try to restart your device and the let it reconnect to the network and see if the error 944 will still show up during the installation process. If so, then, jump over to the next method.
Fourth Solution: Master Reset your Galaxy S9
Your last resort if your Galaxy S9 still keeps on showing the error 944 when installing an app is to do the Master Reset. This will bring the phone back to its default settings and configurations as well as delete all your personal files and information. Thus, it’s best to create a backup of things you don’t want to lose by copying them over to your SD card or computer. Also, make sure to remove your Google and Samsung accounts from the phone so that you won’t be locked out of your device after the reset.
A master reset will be able to fix any Play Store errors and to do this, follow these steps:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy S9 logo shows on the screen, release all keys.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
It will take a little longer for your phone to boot up after the reset. Set up your phone properly using the same Google account. After that, the first thing you should do is try to see if the error 944 is fixed by trying to download an app.
I hope that we’ve been able to help you get rid of the Google Play Store error 944 on your Galaxy S9. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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