One of the Play Store issues that bugged Samsung Galaxy S10 users for quite some time now is the error code 413. The error message “App could not be downloaded due an error. (413)” usually shows up when a user tries to install an app. But the most frustrating part is that the error message appears just when the installation is almost done prompting the users to re-download the app only to be greeted with the same error over and over.
Like other Play Store errors, there is chance that this is caused by corrupt cache and data files, or the device’s internal storage doesn’t have available space left that resulted to an error. So, in this guide, I’ll walk you through in troubleshooting error 413 to help those Galaxy S10 users bugged by this problem. We will try to rule out every possibility until we can determine what the problem really is and hopefully fix it. Continue reading as this article may be able to help you one way or another.
For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire.
Troubleshooting Google Play Store 413 on Samsung Galaxy S10
We have already encountered similar issues in the past so we can assure you that we know a thing or two that could help you get rid of the error 413. Now, here are the things you need to do to make your Galaxy S10 run perfectly again…
First Solution: Perform the forced restart
Here’s the thing, there are times when a minor firmware issue will cause some problems with apps. Sometimes it will lead to app crashes and other times errors. Firmware issues or glitches happen all the time but they’re not really that hard to fix. In fact, the most effective solution to these problems is the forced restart. This is how it’s done:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows on the screen.
Once the phone has finished restarting, try launching the Play Store and download any app. If the error 413 this shows up after this, then you have to do the next procedure as it could be just a minor problem with the Play Store itself.
ALSO READ: How to fix Google Play Store error 8 on Samsung Galaxy S10
Second Solution: Delete Play Store Cache and Data
App issues are often caused by corrupt or outdated cache and data. So, at this point, we have to delete the app’s cache and data files so that new ones will be created. In other words, this will reset the app back to its default settings and configuration. Don’t worry, none of your apps and files will be deleted if you did this.
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and then tap Apps.
- Find and tap Google Play Store.
- Tap Storage.
- Touch Clear cache.
- Touch Clear data and then tap OK to confirm.
- After the Play Store reset, restart your phone to refresh the memory.
After the reboot, launch the Play Store and download an app. Try to see if the error 413 still pops up. If it still does, then move on to the next procedure and rule out the possibility that it’s a case of unstable connection.
ALSO READ: How to remove ad pop-ups and malware on Galaxy S10
Third Solution: Reset Network Settings
When downloading an app, a stable internet connection is a must as your phone downloads huge amount of data. When the connection is interrupted during the installation, an error may occur and that could be the case here. We just have to make sure that your phone has a stable connection to the network so here’s what you need to do:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and tap General management.
- Touch Reset.
- Tap Reset network settings.
- Tap Reset settings.
- If prompted, enter your PIN, Password or Pattern.
- Finally, tap Reset.
After this, let your phone reconnect to the WiFi network and then launch the Play Store. Try downloading any app to see if the error 413 still shows up. If it still does, then move on to the next procedure.
Fourth Solution: Perform Factory Reset
Doing a reset should be your last option if all procedures failed to resolve the issue. This will delete all your important files and data as well as bugs that might be causing the error 413 on your device. So, before the reset, make sure to create a copy of your important files and data. You may move them to your SD card or save them in the cloud. After the backup, make sure to remove your Google and Samsung accounts so that you won’t be locked out of your device after the reset. Once everything is set and ready, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy S10+ logo shows, release all three keys.
- Your Galaxy S10 Plus will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
After the reset, setup your phone as a new device. I hope that we’ve been able to help you fix your Samsung Galaxy S10 that’s bugged by the Play Store error 413. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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