The #Google #Pixel3XL is one of the two flagship devices released by the search giant last year. This phone is best known for its large 6.3 inch P-OLED display which is great to use for viewing various multimedia content. It has an IP68 certified body made of an Aluminum frame with Corning Gorilla Glass on both the front and back. Under the hood is a Snapdragon processor combined with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Pixel 3XL Wi-Fi connection keeps dropping issue.
If you own a Google Pixel 3 XL or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Google Pixel 3 XL Wi-Fi Connection Keeps Dropping
Problem: Major issue with connecting to WiFi. My Google pixel 3 XL just won’t connect to WiFi. This has happened after the new software update. I think Android 9 something. I read on some forum that if you do these steps WiFi is connected On WiFi On Bluetooth On airplane mode Off airplane mode This one actually works. But the problem is. The wifi keeps dropping and then you have to go through the whole process. I didn’t sign up for this nonsense. So you have a permanent solution for this? Are we going to get any update that would fix the wifi problem. Fyi – I have tried all the usual methods of restarting and stuff. Thanks.
Solution: Before performing any troubleshooting steps on this device it’s best to make sure that the phone is running on the latest software version. If an update is available then make sure to download and install it.
The first thing you will need to do in this case is to check if the problem is caused by your router. Connect your phone to a different Wi-Fi network then check if the issue still occurs. In case it doesn’t then the problem could be caused by your router. You will need to consult its manual on how to troubleshoot it.
If however the issue still occurs even when the phone is connected to a different Wi-Fi network then you should proceed with the troubleshooting steps listed below.
Perform a Soft Reset
Sometimes this issue can be caused by a minor software glitch which can be fixed by refreshing the phone software. A soft reset must be performed in this case. This is done by pressing and holding the Power button for approximately 10 seconds or until the device power cycles. Once this is done check if the issue still occurs.
Check if the issue occurs in Safe Mode
There are instances when an app you downloaded can cause this problem. To verify if this is the case you will need to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- From the home screen, press and hold the Power key.
- Release the Power key, then tap and hold Power off.
- Read the Reboot to safe mode message and tap OK.
- The device will power off and restart in safe mode.
If the problem does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
Reset network settings
This procedure is usually performed when you are having issues getting online with the phone. When you perform this the following will be reset to their default values:
- Cellular and Wi-Fi network settings (including saved networks and passwords)
- Bluetooth connections
To perform this step
- From a Home screen, touch and swipe up to display all apps.
- Navigate to Settings – System About icon – Advanced
- Tap Reset options Reset icon.
- Choose: Reset Wi-Fi, mobile & Bluetooth
- Tap Reset settings. Note If prompted, enter the PIN, password or pattern.
- Tap Reset settings to confirm.
Check if the issue still occurs.
Perform a factory reset
One last troubleshooting step to consider is a factory reset. This will revert the phone back to its original factory condition. Make sure to backup your phone data before doing this step.
- Hold the Power Button Until the Phone Is Off
- Hold the Power Button and the Volume Down Button for a Few Seconds
- Wait to See Fastboot Mode on the Screen
- Let Go of the Buttons
- Select Recovery Mode
- Wait for the Android Robot Image to Pop Up
- Hold Down the Power Button and Then Press the Volume Up Button
- Select Wipe Data/Factory Reset
- Select Yes
- Select Reboot System Now
In case the issue still persists even after a factory reset then the best thing to do right now is to either wait for a future software update that will fix this problem or bring the phone to a service center and have it checked.
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