The Coinbase app keeps crashing on Android devices is an issue that usually occurs while starting the app or when it is already running. One of the main causes of this issue is corrupted app data. To fix this you will need to perform a series of troubleshooting steps.
The Coinbase app is a secure way of managing your cryptocurrency using your phone. It allows you to buy, store, or sell Bitcoin, Ethereum, or Litecoin just to name a few. You do not need an account to use the app. It stores more than 98% of cryptocurrency offline while the rest is protected by online security. It’s one of the easiest crypto wallet apps to use and can be downloaded for free over at the Google Play Store.
What to do when the Coinbase app on your Android phone keeps on crashing
One issue that you might encounter when using this app is when it crashes constantly. Here’s what you need to do to fix this.
Things to do first:
- Restart the phone.
- Make sure your phone is running on the latest software version.
- Make sure the Coinbase app is updated to the latest version.
- Make sure your phone has the correct time and date.
Method 1: Clear the cache and data of Coinbase app
The first thing you have to do is to make sure that the problem is not caused by corrupted cached data by clearing the cache and data of the app. Take note that the exact steps to follow might differ for your Android device.
Time needed: 3 minutes.
Removing the temporary data of the app
- Tap on Settings.
You can do this by swiping up from the Home screen then tapping on the Settings icon.
- Tap on Apps & Notifications.
This is where you can manage your app settings.
- Tap on See all apps.
This will list all of the apps installed in your phone.
- Tap on Coinbase.
This will open the app permission notification and storage info.
- Tap on Storage & Cache.
This will open the app storage and permission settings.
- Tap on Clear Storage and Clear Cache then make sure to confirm your action.
This will remove the temporary data stored by the app.
Once the app has been reset to its original state try checking if the issue still occurs.
Method 2: Reinstall the Coinbase app to fix app crashing
Sometimes this problem can already be caused by a corrupted app file. In order to fix this you should uninstall the app then install a fresh version from the Google Play Store.
After performing the steps listed above you will successfully fix the Coinbase app keeps crashing on Android problem.
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