Losing a signal from time to time is normal, especially if your service provider is doing some maintenance on their system. However, if your device keeps losing signal more often than usual without apparent reason, then there’s a chance that the problem is on your end. It’s possible that your phone has a firmware or hardware issue.
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In this article, we will try to do some troubleshooting to understand what is really happening on your device. We have to rule out each and every possibility until we can determine the real issue and fix it.
So, if you have a similar issue with your device, then continue reading for this post might help you.
First solution: Try doing the Forced restart
More often, due to a glitch in the system several issues will possibly occur and one of them is a losing signal. To eliminate this suspicion, we suggest you do a forced restart on your phone. This is a simulated battery removal, it refreshes the memory of your phone and reloads all services in the system.
This is how you forced restart your phone:
1. Press and hold the Volume Down button and the Power key for 10 seconds. This will force your phone to shut down and then power back up.
2. When the logo shows, release both keys and wait until the reboot is finished.
After the forced restart, use your phone and see if it still loses signal. If so, move to the next procedure.
Second solution: Power Cycle your network devices
If you're connecting to your WiFi and your phone keeps losing a signal, there is a possibility that your modem/router is causing the issue. So, in this instance, the best thing you can do is to restart both your modem and router to eliminate the suspicion. Here's how:
1. Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit.
2. Leave it without power for a minute or two.
3. After that, plug it back into the wall outlet or reconnect the cord.
4. Wait for the device to become online and then let your phone reconnect to it.
After doing this, use your phone again and observe if the issue is still happening. If it still keeps losing signal, move to the next solution.
Third solution: Reset the network settings of your phone
If you do a network settings configuration on your phone, that may be the reason why your device keeps losing a signal. If that's the case, then we recommend you to do a network settings reset. Performing this will delete all wireless connections on your phone including Bluetooth and WiFi connections. In other words, this method will refresh all network services on your device. Here's how you do it:
1. Swipe down from the top of the screen to pull the notification panel down.
2. Tap the Settings icon on the upper-right corner.
3. Scroll to and tap General management.
4. Touch Reset.
5. Tap Reset network settings.
6. Tap Reset settings.
7. If prompted, enter your PIN, Password or Pattern.
8. Finally, tap Reset.
But if the problem persists after you do so, proceed to the next step.
Fourth solution: Factory reset your phone
Since all the previous methods are unable to resolve the problem, the last thing that you can do is to perform a factory reset on your Galaxy A53. This method is very effective, especially in dealing with firmware-related issues. But before you do a reset, make sure to backup all your files and data because all will be deleted.
After creating a backup and your phone phone is ready, follow these steps:
1. Turn off the device.
2. Press and hold the Volume Up and Power keys.
3. When the Galaxy A53 logo shows, release all three keys.
4. Your Galaxy A53 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
6. Press Power button to select.
7. Press the Volume down key until ‘Yes’ is highlighted.
8. Press Power button to select and start the master reset.
9. When the master reset is complete, ‘Reboot system now’ is highlighted.
10. Press the Power key to restart the device.
- Settings app
- Galaxy A53
I hope this post is able to help you fix your Galaxy A53 that keeps losing signal.