In this article, I will guide you on how to fix Facebook that keeps crashing on Samsung Galaxy A73. More often, random app crashes are connected to firmware-related issues. It could be due to bugs, system glitches, third-party apps, faulty updates, and etc.
Estimate Cost : 0
Time Needed : 8 minutes
But the good thing is, this is just a minor problem and you can fix it by following the solutions we provided. So, if you own a Samsung Galaxy A73 and have a similar issue then continue reading for this post might help you.
First solution: Force stop Facebook app then restart it
Due to unexpected system glitches, the app will get affected and function abnormally and lead to a crash for no reason. If this is the case, then the best thing you can do is to force stop the app. Here's how do it:
To force stop the Facebook app, just head over to Settings-> Apps then select Facebook from the list of apps. On the next screen (Facebook App Info screen), tap Force Stop at the bottom.
Doing this will end the Facebook app from running in the background. However, if the app still crashes after the method, move to the next step.
Second solution: Force restart your phone
Sometimes, due to a system glitch, it's possible that apps will get affected and will function poorly. So, what we have to do now is to perform a forced restart to refresh the memory of the device and reload all services.
Don't you worry, this procedure is safe and won't harm your saved files. Follow these steps:
1. So press and hold the Volume Down button and the Power key for 8 seconds. This will trigger your phone to shut down and power back up.
2. When the logo shows, release both keys and allow your phone to continue the boot process.
Once the reboot is finished, launch Facebook again to see if the problem is fixed. If it still crashes, then move on to the next solution.
Third solution: Reset the Facebook app
If Facebook app's cache and data are corrupted, that may be the reason that the app often crashes. To eliminate this suspicion, you need to reset your Facebook app so that the old files and data will be replaced by newer ones.
Here's how to reset your Facebook app:
1. Swipe down from the tap of the display to pull the notification panel down.
2. Tap the Settings icon on the top-right corner of the screen (cog wheel).
3. Scroll a little bit to find Apps and then tap on it.
4. Find and tap Facebook.
5. Touch Storage.
6. Now, tap Clear cache.
7. And then, tap Clear data and touch OK at the bottom of the screen.
After resetting your Facebook app, launch it and see if it still crashes. If not, then corrupted files and data caused the issue. But if the problem still occurs, proceed to the next method.
Fourth solution: Update Facebook app
If your Facebook app is outdated, that may be the reason that it crashes without apparent reason. Doing an update on the app will remove any bugs that might have conflicted with the system that resulted to function abnormally.
To manually update apps on your Galaxy A53, just open the Play Store app and then tap on your profile icon. On the next screen, tap Manage apps & device and then tap Updates available to view what apps have pending updates.
However, if the problem still persists after updating the app, then move to the next method.
Fifth solution: Reset all settings on the phone
From time to time, resetting the settings of your phone is recommended especially if you often do some configuration on your phone. It's possible that some settings stopped working and conflicts with the system of the phone that resulted in your Facebook app to crash.
Don't worry, this method is safe and you don't need to create a backup of your files and data when you do this. Here's how:
To reset all settings on the Galaxy A73, just head over to Settings-> General management-> Reset menu and then select Reset all settings from the given options.
If prompted, enter your phone’s unlock PIN, pattern or password to proceed and then tap Reset on the final warning to confirm.
Once the reset is complete, use your phone and launch the Facebook app and observe if it still crashes. But if it still crashes after the method, then you don't have a choice but to perform a factory reset on your phone.
Sixth solution: Factory reset your phone.
If you ever reach this stage, it means that the problem is pretty serious and it might not be Facebook that’s crashing but other apps as well. A factory reset will be necessary to remove any unwanted or corrupted files from the system.
But before you do a reset, we suggest that you backup all your files and data because all of it will be removed from the system during the process. Meaning, doing this method will bring your phone back to its factory default. So, after creating a backup and your device is ready, follow these steps:
1. Turn off the device.
2. Press and hold the Volume Up and Power keys.
3. When the Samsung logo shows, release all three keys.
4. Your Galaxy A73 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
6. Press Power button to select.
7. Press the Volume down key until ‘Yes’ is highlighted.
8. Press Power button to select and start the master reset.
9. When the master reset is complete, ‘Reboot system now’ is highlighted.
10. Press the Power key to restart the device.
After the reset, set up your phone as a new device and reinstall your apps. They should work normally after this procedure.
- Galaxy A73
We hope this helps.