When a mid-range device like the Galaxy A51 can’t send text messages anymore, the problem can be pretty minor. Which means that you should be able to fix it by doing a few troubleshooting procedures.
Texting problems aren’t really serious, especially if the service has been working properly prior to the problem. It can be just due to a glitch, a setting or a network problem that you really don’t need to be worried about.
In this troubleshooting post, i will guide you in fixing your Galaxy A51 so you can send text messages again. If you’re one of the owners of this phone and are currently having a similar issue, continue reading as we may be able to help you through this article.
Fixing An A51 That Can’t Send Text
Time Needed : 5 minutes
First off, if you’re using prepaid, just make sure that you have enough credits to use the service because if not, then there’s no point in troubleshooting your phone when the problem is your account. The same goes for postpaid users; make sure you’ve paid your bills before you troubleshoot. But assuming it’s not account-related, here are the things you need to do:
Force restart your phone
Had the texting service been working properly before this issue occurred, then it’s probably just a minor glitch in the app or the firmware.
The first thing that you need to do is to refresh your phone’s memory by doing the forced restart. This will not just refresh the memory but also reload all apps and services. If the problem is a minor one, then this might be enough to fix it. Here’s how it’s done:
1. To do so, press and hold the volume down button and the power key for 10 seconds. Your device will shut down and power back on.
2. When the A51 logo shows, release both keys and wait until the reboot is finished.
After the restart, try to send a text message to your own number and see if that goes through. If it doesn’t, then try the next solution.
Reset the network settings of your device
Regardless of whether you’re on prepaid or postpaid plan, when a SIM is seated properly, your phone will immediately detect or use the correct Message Center Number. It’s a series of numbers that may appear like a phone number but it’s very important in making sure the text messages are sent over to your provider’s network. Without it, your SMS won’t go through.
The center number may have been deleted or changed. Or, some network settings on your phone may have been changed. So to rule out these possibilities, you need to reset the network settings of your Galaxy A51. Here’s how it’s done:
1. Swipe down from the top of the screen and then tap the Settings icon.
2. Find and tap General management.
3. Touch Reset.
4. Tap Reset network settings.
5. Tap the Reset settings button.
6. If prompted, enter your PIN, Password or Pattern.
7. Finally, tap Reset.
After doing this, send a text message to your own number to see if the problem is fixed. If your Galaxy A51 is still not able to send the text, then do the next solution.
Call your service provider
After refreshing your phone’s memory and resetting the network settings of your Galaxy A51 and the problem remains, what you need to do next is to call your service provider.
When it comes to texting problems, your provider has all the answers as they can check the status of your account to know if it’s barred from using the service for some reason, as well as check the status of the network or tower where your phone gets service from.
- Android 10, One UI 2
- Galaxy A51
Some users suggested to do the factory reset but for this problem, it’s not really advisable without checking with your service provider first, especially if the service has been working properly before.
If the representative asks you to reset your phone, then that’s the time you reset it. But more often than not, they will check everything on their end before having you to reset your device. That’s why it’s important to call tech support if all else fails.
I hope that this troubleshooting guide has been helpful one way or the other.
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