Connectivity issues are among the most annoying problems any smartphone owners may encounter. Some of our readers that own the Samsung Galaxy Note 8 have contacted us regarding network related issues that, according to them, occurred after an update or started without any apparent reason or cause.
Slow or no connection at all is just one of the results of this problem that’s why it’s very annoying. In this post, I will share with you on solution that’s very effective in dealing with this kind of problem. It’s usually a part of our troubleshooting guide but since many of our readers confirmed that it worked for them, we are now confident to call it a solution and I suggest you try it to.
Before we move on to our troubleshooting, if you are looking for a solution to a different problem in your Note 8, visit our troubleshooting page as we have already addressed some of the most common issues reported by our readers. Find problems that are similar with yours and use the solutions we suggested. If they don’t work for you or if you need further assistance, then fill up our Android issues questionnaire and hit submit to contact us.
Solution to WiFi / network issues with Galaxy Note 8
Internet connectivity issues are often minor problems that any user could be able to fix regardless of the device they’re using. When it comes to the Galaxy Note 8, fixing these types of issues are a lot easier since the device itself is built to be connected to a network that allows internet access and that by default, the device is programmed to automatically connect to trusted networks.
One of the effective solutions that would help you fix a connectivity or network issue is by resetting network settings. This will reset all data connections back to the out of the box factory defaults and the following changes will occur:
- Stored Wi-Fi networks will be deleted.
- Paired Bluetooth devices will be deleted.
- Background data sync settings will be turned on.
- Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
- Network selection mode will be set to automatic.
The following network connection status will be brought back to their defaults as well:
- Airplane mode: OFF
- Bluetooth: OFF
- Data roaming: OFF
- Mobile hotspot: OFF
- VPN: OFF
- Mobile data: ON
- Wi-Fi: OFF
So basically, after doing the procedure, you will have to turn the WiFi back on to detect the hotspot you usually connect to and continue your observation. Now, here’s how you reset the connection settings in your Galaxy Note 8:
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > General Management > Reset > Reset network settings.
- Tap Reset settings.
- If you have set up a PIN, enter it.
- Tap Reset settings. Once complete a confirmation window will appear.
If the problem continues to manifest after this procedure, try resetting all settings in your phone as there could be some incorrect settings in your phone. It almost has the same effects as with the full reset only that your files and data will not be deleted. Here’s how you do that:
- From a Home screen, swipe up or down from the center of the display to access the apps screen.
- Navigate: Settings Settings icon > Backup and reset.
- From the Reset section, tap Reset settings.
- Review the info then tap RESET SETTINGS.
- If presented, enter the current PIN, password, or pattern.
- To confirm, review the info then tap RESET SETTINGS.
Should the problem continue after all this, then it’s more than just an issue with phone’s radios. Continue reading to know how to troubleshoot your Galaxy Note 8 that keeps on disconnecting from a WiFi hotspot.
- How to fix your Samsung Galaxy Note8 that can’t connect to Wi-Fi [Troubleshooting Guide]
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