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How to fix Pandora that keeps crashing on Samsung Galaxy S8 (easy steps)

ByHarold Hisona

Pandora Music or simply Pandora is being updated regularly by its developers to make sure it works perfectly on all devices that are capable of running it. However, issue may occur here and there and the most common of them all is often represented by the error “Unfortunately, Pandora has stopped.” It’s basically telling you that for some reason the Pandora app stopped working or could no longer continue to run.

In this post, I will walk you through in fixing this problem as I will share with you a solution that worked with others. Don’t worry, this problem is not really that serious and you can fix it on your own without any help from a tech. If you’re one of the owners of the Galaxy S8 and are currently having issues streaming or listening music through Pandora, continue reading as this post may be able to help you.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S8 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

Solution to a crashing Pandora app on Galaxy S8

YouTube video

This is basically just an app-related problem and a phone like the Galaxy S8 with really impressive technical specs should have no issues running Pandora. This could be just one of the isolated problems you may encounter every now and then but to fix it, try doing these steps:

First Solution: Reboot your phone

There’s more to reboot than simply turning your phone off and back on. There are a lot of little things that happen in the background and these little things actually have big impacts on the performance of your phone. If this problem started without apparent reason or just started out of the blue, there’s a possibility that it’s just due to a minor system or app glitch and a reboot can take care of that.

You can do the usual reboot sequence or try the Forced Reboot as it actually refreshes your phone’s memory. To do so, press and hold the Volume Down button and the Power key simultaneously for 10 seconds. Your phone will reboot normally after that.

Open Pandora and try to see if it would still crash or if the error would still show up after that. If so, then do the next method as that’s more effective than this.

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Second Solution: Clear Pandora’s Cache and Data

So far, this is the solution that worked with so many Pandora users but there’s a catch, all the music you may have downloaded will be deleted. It’s not really that much of a hassle because those tracks are tied to your account so you can redownload them when the problem is fixed, and that’s the most important thing right now.

This is how to reset the Pandora app:

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Pandora.
  5. Tap Storage.
  6. Tap CLEAR CACHE.
  7. Tap Cached data.
  8. Tap CLEAR.

This might be the only thing you will have to do to get rid of the “Unfortunately, Pandora has stopped” error and to continue using the app without any problems. However, if the issue continues after this, you can still something about it.

Third Solution: Uninstall and reinstall Pandora (optional)

Usually I would recommend updating the app but in this case, I think it’s better to just uninstall the app to remove all files associated with it and then reinstall it to make sure you have the latest version of Pandora on your phone.

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Pandora.
  5. Tap UNINSTALL.
  6. Review the notification then tap OK to confirm.
  7. Reboot your phone to refresh it’s memory and other connections.

Now, to reinstall Pandora, follow these steps…

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. Tap Play Store.
  3. Type ‘pandora’ in the search box.
  4. Select Pandora then tap Install.
  5. To continue, review the required app permissions then tap Accept.

These three procedures can surely fix this problem and make Pandora run smoothly on your phone again.

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