How to fix Instagram that keeps crashing on Samsung Galaxy S8 (easy steps)

Instagram is one of the most popular apps in the Play Store and it’s well-developed and well-maintained. However, we have readers that own the Samsung Galaxy S8 who’ve been complaining about the app that reportedly keeps on crashing. We have already addressed similar issues in the past but the for the benefit of our readers who’ve contacted us about this problem, we have to tackle this again.

I will share with you the solution that we’ve always been using to fix app-related issues. More often, when an app crashes, an error would show up and in this case it should be “Unfortunately, Instagram has stopped.” There are also situations wherein the app just closes on its own and you can’t continue using it because you’ll be brought back to the home screen a few moments after opening the app. Either way, the problem remains the same and that’s what we have to address here.

For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.

How to fix Galaxy S8 with Instagram app that keeps crashing

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You can always consider app-related problems as minor ones because applications you downloaded from the Play Store aren’t embedded in the firmware. It means that if they have issues, those problems are probably limited only to concerned apps. Needless to say, it’s very easy to fix them but then again, we have to do something to fix the problem the right way so that you could continue using the app without having greeted by the same problem over and over. In this case, we’re dealing with the Instagram app that keeps crashing. Regardless whether it force closes on its own or shows up the “Unfortunately, Instagram has stopped” error, the following solution should be able to fix it.

First Solution: Try to restart your Galaxy S8

Before anything else, you should try rebooting your phone because there’s always a chance that this problem is due to a minor glitch in the system or hardware. It’s something that can easily be fixed by a reboot as it refreshes your phone’s memory as well as close all applications and services running the background not to mention it would also reloads all core functions and features.

Another thing you should try is the forced restart, which basically has the same benefits as with the normal reboot only that it’s more thorough as it simulates battery disconnect. Press and hold the Volume Down and the Power keys at the same time for 10 seconds or until the device restarts. After this, try opening Instagram to see if it still crashes. If it does, then move on to the next solution.


Second Solution: Reset Instagram

Another possibility why an app crashes is when there are caches or files that became corrupt for some reason. That’s the reason why you need to reset Instagram to delete its old caches and data files.

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Instagram.
  5. Tap Storage.
  7. Tap Cached data.
  8. Tap CLEAR.

This method is effective for both force close issue as well as the “Unfortunately, Instagram has stopped” error. So, after doing the procedure, open Instagram to find out if it still crashes. You may have to login to your account again. If the app still crashes, however, then try doing the next step.

Third Solution: Uninstall Instagram and reinstall it

More often I would suggest our readers to update apps they’re having issues with but this time I want you to be thorough. So, instead of updating Instagram, it would be better to uninstall it so that all files it created and accumulated will be deleted and all its associations with services and other apps will be removed. Follow these steps to uninstall Instagram from you Galaxy S8:

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Instagram.
  6. Review the notification then tap OK to confirm.
  7. Reboot your phone to refresh it’s memory and other connections.

After uninstalling it, reboot your phone to refresh its memory and reload core functions and services. Once it’s ready, follow these steps to reinstall Instagram:

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. Tap Play Store.
  3. Type ‘instagram’ in the search box.
  4. Select Instagram then tap Install.
  5. To continue, review the required app permissions then tap Accept.

App related problems like this can be fixed by any of the procedures above so I hope that this article have helped you one way or another. If you have other concerns you want to share with us, feel free to leave a comment below so we would know.

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