The Samsung Galaxy A10 seems to be a very stable device. Despite being an entry-level phone, it runs on Google’s latest Android 9 firmware and Samsung’s One UI. Some owners have encountered a few hiccups here and there and among the most common is when the WiFi connection drops without apparent reason or cause. Most of the time, this problem is actually pretty minor and you may be able to fix it on your own by doing one or a couple of procedures.
A problem like this can be due to a minor issue with the firmware or the network. There’s always something you can do to fix these issues and that’s the purpose of this article. In this post, I will guide you in troubleshooting your Galaxy A10 with WiFi connection that keeps dropping every now and then. We will try to consider all possibilities here and rule them out one after another until we can determine the cause and hopefully be able to fix it. If you’re one of the owners of this device, continue reading as this post may be able to help you.
Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.
Troubleshooting a Galaxy A10 with WiFi connection that keeps dropping
We have already encountered issues like this before and based on our experience, it’s not a serious problem, provided that your phone doesn’t have signs of physical or liquid damage. With that said, here’s what you need to do if your WiFi connection keeps dropping:
First solution: Power-cycle your network device to fix WiFi connection drops
Assuming that you’re connecting to your own WiFi network, the first thing you have to do is refresh your connection by simply rebooting your network device. Here’s what you need to do:
- Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit.
- Leave it without power for a minute or two.
- After that, plug it back into the wall outlet or reconnect the cord.
- Wait for the device to become online and then let your phone reconnect to it.
After this, try to see if your WiFi connection still drops because if it does, then it’s time you troubleshoot your phone.
Second solution: Reset the Network Settings of your phone
Instead of forgetting your phone’s current connection, it’s best to simply do the reset on all the network settings. This will refresh the network services and delete your connection but it’s pretty effective against this problem. Here’s how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and tap General management.
- Touch Reset.
- Tap Reset network settings.
- Tap Reset settings.
- If prompted, enter your PIN, Password or Pattern.
- Finally, tap Reset.
After this, enable WiFi on your phone and let it reconnect to the same network. If the WiFi connection still drops after this, then the next solution will fix it.
Third solution: Master reset your phone
Provided that your phone doesn’t have any signs of physical or liquid damage and that this problem started without apparent reason or cause, then a reset will fix this problem. That is, of course, after you’ve verified that the network you’re trying to connect is stable.
Before the reset, make sure to create a backup of your important files and data because they will be deleted. After the backup, remove your Google and Samsung accounts so that you won’t be locked out of your device after the reset. When you’re ready, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A10 logo shows, release all three keys.
- Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve been able to help you fix your Galaxy A10 with WiFi connection that keeps dropping. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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