How To Fix The Error 0x80a40019 On Xbox Series S

In this troubleshooting guide, we will show you how to fix the error 0x80a40019 on your Xbox Series and understand the reason why it occurs. You might only need to do a couple of procedures to get rid of it. So continue reading to learn more. 

The moment you turn your console on, it will automatically connect to Xbox Live. Such a process is very important to verify your account as well as to make most of the services, games and apps work. 

Needless to say, your Xbox Series S must be connected to the Internet to be able to connect to Xbox Live. However, if it encounters issues while doing that, error codes may pop up to let you know there are problems. The error 0x80a40019 is just one of those things, and if you’re bugged by this issue, here are the things you should do: 

Fix #1: Check your Internet connection

Before anything else, make sure that your console is connected to the web through a stable network. It’s possible that the error occurred because your Xbox cannot connect to its servers due to a connectivity issue. So try doing this:

  1. Press the Xbox button on your controller. 
  2. Press the RB button a few times to select Profile & system. 
  3. Highlight Settings and press A. 
  4. Highlight General if it’s not selected yet. 
  5. Select Network Settings.
  6. Highlight Test network connection and press A. If it says that your console is connected to the Internet, then try doing a speed test. 
  7. Select Test network speed & statistics, and wait until the test is finished. 

Once the results are shown, check the upload and download speeds. If they’re way lower than what you’re supposed to be getting, then it’s a connection problem. Try rebooting your router, or call your Internet Service Provider to have it fixed. 

Fix #2: Check Xbox status

After making sure that your Internet connection is working and the problem continues to bug you, the next thing you have to check is the Xbox Live status. It’s possible that some of the services are down. Here’s how you check on it: 

  1. Press the Xbox button on the controller and then look for Microsoft Edge, and open it. 
  2. Log on to, and then click on Xbox status. 
  3. Now check if there are services that are currently down or having issues. 

If some services are down, you just have to wait it out as they will be fixed within an hour or two. However, if everything looks good but your console is still having some hiccups, move on to the next solution. 

Fix #3: Restart your console

This is often the easiest yet a very effective solution to any kind of problem that occurred without apparent reason or cause. A simple reboot will refresh your console’s memory and reload all the apps and services. Here’s how it’s done: 

  1. Press and hold the Xbox button on your controller until the Power center shows. 
  2. Highlight Restart console and press A to select it. 
  3. Select Restart and wait until your console finishes the reboot. 

If this doesn’t fix the problem either, then move on to the next solution. 

Fix #4: Reset your Xbox Series S

After doing the previous solutions and you’re still getting the error 0x80a40019 on your Xbox Series S, your last resort will be to reset your console. There’s a reset that won’t delete any of your games and apps, and that would be enough to fix this problem. Here’s how you do that: 

  1. Press the Xbox button on the controller to pull up the side menu. 
  2. Press the RB button a few times to select Profile & system. 
  3. Highlight Settings and press A to select it. 
  4. Highlight System and then select Console info.
  5. Select Reset console. 
  6. Select Reset and keep my games & apps. 

After that, set up your console again and the error 0x80a40019 should be gone by now. 

We hope that this troubleshooting guide can be helpful. 

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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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