Black Desert keeps crashing? Here’s how to fix it

There are several factors that can cause the Steam version of Black Desert to crash. This could be due to an outdated graphics card driver, corrupted game file, or compatibility issues, To fix this, you will need to perform a series of troubleshooting steps.

Black Desert is an MMORPG developed and published by South Korean game company Pearl Abyss. The gameplay revolves around the conflict between two rival nations, the Republic of Calpheon which is very materialistic and the Kingdom of Valencia which is very spiritual. The game features an advanced character customization feature with a lot of things to do if you are not into combat. You can do farming, trading, horse training, fishing, sailing, crafting, and cooking just to name a few.

[Solved] Black Desert Online Crashing on PC

Black Desert Online Crashing on PC

One of the issues that you might encounter when playing Black Desert online game is when it crashes. This can happen even before the game starts or during gameplay. This can be an annoying issue if it happens constantly as you won’t be able to enjoy the game.

Here’s what you can do to fix the Black Desert online game crashes problem.

Solution 1: Make sure your Windows PC can play Black Desert Online

The first thing you will want to do in this case is to make sure that your computer meets at least the minimum system requirements to play the game. This will ensure that you will get a good gaming experience. If you would like to get better graphics while having a high frame rate when playing Black Desert Online then your computer should meet the recommended system requirements.

Minimum system requirements:

OS: Windows 10 (32-bit or 64-bit)

Processor: Intel Core i3-530 2.9 GHz

Memory: 4 GB RAM

Graphics: GTS 250, GeForce 9800 GTX, Radeon HD 3870 X2

Network: Broadband Internet connection

Storage: 39 GB available space

Additional Notes: Screen Resolution: 1280×720

Recommended system requirements:

OS: Windows 10 (64-bit)

Processor: Intel Core i5-650 3.2GHz

Memory: 8 GB RAM

Graphics: NVIDIA GTX 970, AMD RX 480

Network: Broadband Internet connection

Storage: 39 GB available space

Additional Notes: Screen Resolution: 1920×1080 or higher

Solution 2: Update your graphics card driver

If your video card does not have an updated driver then this could be the main culprit that is causing the Black Desert Online crashing issue. An outdated graphics driver is usually not optimized well to run games and will usually have some bugs that can cause issues such as freezing, crashing, or frame drops. It’s best to use the latest graphics drivers to prevent these issues from occurring.

Time Needed : 3 minutes

Update graphics driver

  1. Right click on the Start button.

    This will show you several options.Right click on the Start button

  2. Click on Device Manager.

    This will open the device manager window.Click on Device Manager

  3. Click the arrow before Display adapters.

    This will expand the display adapter list.Click the arrow before Display adapters

  4. Right click on the selected graphics card then choose Update driver.

    This will allow you to update your driver.Update driver

  5. Select Search automatically for drivers.

    This will search online for any new drivers and install it.Search automatically for drivers

After downloading and installing the latest gpu drivers make sure to restart your computer then check if the Black Desert Online crashing issue still occurs.

Solution 3: Update your Microsoft Windows operating system

Update your Microsoft Windows operating system

Another possible cause of the Black Desert Online crashing issue is an outdated Windows PC. You should make sure that the latest updates are installed for your Windows 10 or 11 operating system as this will have several improvements as well as bug fixes that can improve your Black Desert Online gaming experience.

Manually download Windows updates

Right click the Start button.

Click Settings.

Click Windows Update section found on the bottom left side of the new window that appears.

Click Check for updates.

If new updates are found then click on the Install now button.

After installing the new updates restart your computer then check if the Black Desert Online crashing issue still occurs.

Solution 4: Close background applications

There’s a possibility that the Black Desert Online crash issue is due to too many programs running in the background. You should make sure that no other applications are running while you are playing Black Desert Online. These applications, such as your Chrome browser, Office apps, or Discord, will use your computer system resources leaving a less amount of CPU, GPU, and RAM resource available for the game.

End task

Open task manager window by right clicking the Start button then select Task Manager.

Make sure to click on More details.

Click on the Processes tab.

Right click on the apps running and select End task.

Click on the Black Desert Online launcher then check if the game still crashes.

Solution 5: Delete the XCORONA file

Several users have noticed that deleting the XCORONA file will usually fix the BDO crashing issue. This file is usually stored in the Bin64 XC NA 1 folder which can be found inside the Black Desert Online installation folder. Delete all instances of this file then check if the Black Desert Online crashing issue still occurs.

Solution 6: Check if your Windows antivirus is causing Black Desert Online to crash

Sometimes an overly aggressive antivirus program that is constantly checking the game files even when you are playing the game can cause this crashing issue. You can check if this is the culprit by disabling the antivirus software of your computer then try playing Black Desert Online. If the game does not lag, freeze, crash, or have decreased framerates with the antivirus software disabled then you will need to add Black Desert Online in its exception list.

Disable the Windows antivirus software

Click the Start button.

Click on Settings.

Click on Update & Security.

Click on Windows Security.

Click on Virus & threat protection.

Click on Manage settings.

Turn off the Real time protection switch.

Adding Black Desert Online to the exception list of antivirus software

Click the Start button.

Click on Settings.

Click on Update & Security.

Click on Windows Security.

Click on Virus & threat protection.

Click on Manage settings.

Click Add or remove exclusions.

Click Add an exclusion.

Click Folder.

Find the folder location of Black Desert Online and select it.

Try to launch Black Desert Online then check if the crashing issue still occurs

Solution 7: Verify the integrity of game files

Verify the integrity of game files

There’s a possibility that the problem is caused by a corrupted game cache or missing game files. To fix this you will have to verify the integrity of Black Desert Online using the Steam game client.

Verifying integrity of the files

Open the Steam client.

Click on your Steam Library.

Find Black Desert then right click it then click on Properties.

On the new window that appears click on Local Files.

Click Verify integrity of game files…

Once the game files have been fixed try checking it the Black Desert Online crashing issue still occurs.

Solution 8: Reinstall Black Desert Online

If you are still experiencing the Black Desert Online crashing issue at this point the you need to uninstall the game and reinstall it.

Uninstalling the game

Go to the Steam Library tab.

Right click on Black Desert then click on Manage then uninstall.

Click on Uninstall again to uninstall the game.

Installing the game

Go to the Library tab.

Right click on Black Desert then click on install.

Click next to proceed with the installation.

With the game newly installed, try to check if the Black Desert Online crashing issue still occurs.

Feel free to visit our YouTube channel for additional troubleshooting guides on various devices.