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Yahoo Mail’s Surprise Storage Slash: Why Your Deleted Emails Aren’t Freeing Up Space

If you’ve logged into your Yahoo Mail recently and noticed you’re suddenly bumping up against a storage limit, you’re not alone. In a quiet yet dramatic move, Yahoo reduced its email storage quota from a generous 1TB to just 20GB, sending shockwaves through longtime users.

Naturally, thousands of users have been scrambling to delete old messages, photos, and attachments to make space. But here’s the catch: even after deleting tens of thousands of emails, many are seeing no change in storage usage.

So what gives?


First, yes, Yahoo pulled the rug

Let’s not sugarcoat it. Yahoo’s decision to slash storage from 1TB to 20GB, without fanfare or much warning, feels like a classic “rug pull.” Many users had years’ worth of correspondence, documents, and media backed up under the assumption that 1TB meant freedom to archive.

Suddenly, the new limit is forcing some serious inbox spring cleaning. But if you’re among those who already tried a mass delete and your storage bar isn’t budging, you’re not crazy. There’s a very Yahoo reason for this.


Deleting Emails Doesn’t Instantly Free Up Space

Here’s the frustrating reality: when you delete an email in Yahoo Mail, it doesn’t truly vanish. Instead, it goes into the Trash folder, where it sits like a ghost, still haunting your storage total. Until you empty your Trash, Yahoo still counts those emails toward your 20GB cap.

Even worse? Some users have found that clicking the trash can icon doesn’t always delete everything.

“I deleted almost 40,000 emails, but my storage didn’t change at all,” said one confused user.

Another chimed in, “The trash icon was not deleting everything. I had to go in and manually select and delete all items in the Trash folder.”

That’s right. Sometimes, Yahoo’s trash-clearing tool only gets part of the job done.


💡 Here’s How to Actually Free Up Space

To make real progress toward shrinking your Yahoo Mail storage:

  1. Delete Unwanted Emails
    Start by selecting large batches of old or unneeded emails from your Inbox, Sent, and other folders. Look for emails with attachments, those eat up the most space.
  2. Go to the Trash Folder
    This is where most people stop. Don’t.
  3. Manually Clear the Trash
    • Navigate to the Trash folder on the left sidebar.
    • Click “Select All” at the top of the list.
    • If more messages are present (Yahoo only loads a chunk at a time), scroll and click “Select all conversations” that appear in the trash.
    • Hit “Delete” to permanently remove them.
    • Confirm if prompted.
  4. Double-check Other Folders
    Don’t forget the Spam folder or custom folders where old emails might be lurking.
  5. Wait a Bit
    Storage stats may not update immediately. Give Yahoo some time to reflect the changes, typically within a few minutes to an hour.

Pro Tips for the Storage-Panicked

  • Sort by size: Use filters to find the biggest email culprits.
  • Attachments = Space hogs: Consider downloading and deleting messages with large files.
  • Use an email client like Thunderbird or Outlook if you want more control over bulk deletions.

Final Thoughts

Yahoo Mail’s storage reduction feels like a major step backward, and for many, a motivation to migrate to Gmail or ProtonMail. But if you’re sticking with Yahoo, understanding the quirky mechanics of deleting emails and clearing Trash can help you claw back precious space.

Just remember: “Delete” doesn’t mean “gone” until it’s out of the Trash. So empty that bin like you mean it.

Got any Yahoo horror stories or clever cleanup tricks? Drop them in the comments, because we’re all in this digital purge together.

53 Comments

  1. I select all 90K emails and click delete, it later show all emails deleted, but still 90K in trash folder? Why? what else can we do to empty rash folder, will it delete by it self?

  2. It’s a ploy. No matter what happens, we’re going to have to pay. I have been moving stuff to trash, deleting the trash file, and guess what – no motion. I suspect it’s a ploy. They’re going to say we’re using over a limit and who’s to say they’re wrong? We’re the fools.

  3. SOOOOO, After posting my last message, I was able to delete all 28k messages in my yahoo trash folder on my cell phone, which stated that they would be deleted on all.

    I also received an email that my storage requirement email was reversed and that I was OK and did not need any more storage.

    BUT then requirements changed I now needed more storage and yahoo looked different and harder to delete. Cannot page down and add 25 more emails.

    WOW

  4. I have 10k emails to delete and when I initiate delete all, the delete bar says 0%. I can’t delete any messages!!! And you can’t contact Yahoo now unless you are a paid account?!?

  5. Today Aug, 6, 2025 Yahoo WON’T delete my e-mails, they are e-mails still in the trash bin that
    I selected to be deleted from many months ago. I’ve deleted the trash bin 3 times already and when I go
    back they are still there and NOT deleting, I don’t know what to do.

  6. i use the old yahoo mail and when i tried to deleting all it didn’t work, but when i switched to the new Yahoo Mail, it deleted all.
    Does the Archived emails count?
    i deleted a lot of emails, BUT i want to keep my thousands of photos.
    thanks for any help.

  7. Yahoo says that I have almost 8 million messages in my spam folder and 106,000 in my trash. I am unable to get the count to change. I manually deleted all the messages in spam and trash and still no change to the count. This has been very time consuming and frustrating and they obviously have a technical problem going on at their end with so many people not seeing a change in the count.

  8. Select the first 100 and then “page” down, Each click adds 25 more. I’ve clicked and added up to 700 to delete at one time. What a scam to get everyone to pay for storage! I still need to check to see if they are really deleted. It showed a reduction, but sometimes changes back the next day.

    How do I move folders to my PC? Looks hard and involved using a 3rd party.

  9. I think Yahoo is scamming us. I too deleted 20+K emails, deleted all in the sent and all the trash. Yahoo never moved a single bit saying that storage is at 28.1 GB. BS Yahoo. Garbage.

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