Unable To Install Battle Net App In Windows 10

There are several factors that can cause the unable to install Battle net app on your computer. It could be caused by an internet connection issue or even the security software of the computer. We will be doing a series of troubleshooting steps to determine what’s causing this to occur.

Before you can play any game published by Blizzard you will need the Battle.net desktop app installed in your computer. This app installs, downloads patches, and runs the games from a single location. This means that if you play world of Warcraft, StarCraft 2, Diablo 3, or Overwatch just to name a few then you will need this app.

Cannot install the Battle.net app in computer

One of the issues that you might encounter with the Battle.net app is when it fails to install. This usually happens when you are trying to download the app or when you have uninstalled it and are trying to install it again. Here’s what you need to do to fix this.

Prerequisites:


  • Restart the computer and modem/router.

Method 1: Run a security scan to fix battle net app not installing

The first thing you should do in this case is to scan for and remove any malware found in your computer. You can do this by running a full scan using Windows Defender. Once the scan has completed try to check if the problem still occurs.

Time needed: 1 hour.

Scan your computer for viruses

  1. Click the Start button.

    This is located on the lower left side of the screen.click start

  2. Click Settings.

    This has a gear icon which when clicked will open the Settings window.Unable To Install Battle Net App

  3. Click Update & Security.

    This is usually the last option in the Settings window.Cannot install the Battle.net app

  4. Click Windows Security.

    This is located in the left pane.click windows security

  5. Click Virus & Threat protection.

    This is located in the right pane and will open the Windows Security window.virus and threat protection

  6. Click Scan Options.

    This is located in the right pane under the Current threats section.Unable To Install Battle Net App In Windows 10

  7. Select Full scan then Scan now.

    This will check all files and programs running on your hard drive and will usually take more than an hour to complete. If a virus is found then it will be removed.scan now

Method 2: Temporarily disable the security program

There are cases when the problem is caused by your security software. Try to disable this then check if the issue still occurs.

  • Click the start button.
  • Click Settings.
  • Click Update & Security.
  • Click Windows Security from the left pane.
  • Click Virus & Threat protection.
  • Click Manage Settings which can be found on the right pane.
  • Turn off the switch for Real-time protection.

After performing the steps listed above you will successfully fix the unable to install Battle net app in your computer.

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