Trouble With Midjourney Subscription Payment? Here’s the Fix

Midjourney users have reported facing difficulties while paying for their subscriptions. Let’s look at the experiences shared by some of these subscribers on Midjourney’s Reddit community.

Fix Trouble With Midjourney Subscription Payment

If you’re experiencing trouble with your Midjourney subscription, try the following steps: Visit the Midjourney account page at https://www.midjourney.com/account/ Check your subscription status and ensure that your payment information is up-to-date. If you still have issues, consider contacting Midjourney’s support team for assistance. In some cases, it may take time for the subscription to be activated, as seen in a Reddit post where the user’s issue was resolved after two weeks. If you’ve recently made a payment, you may want to wait a few days to see if the issue resolves.

Other Methods

If you’ve tried the steps mentioned earlier and are still experiencing issues with your Midjourney subscription, you can try reaching out to their support team for further assistance.

Additionally, you can try canceling your subscription and then resubscribing to see if that resolves the issue.

Another option is to try purchasing a new subscription using a different payment method.

If none of these methods work, you may need to wait for Midjourney’s support team to resolve the issue, as seen in a Reddit post where the user’s issue was resolved after two weeks.

How to Contact Midjourney Customer Support For Subscription Issues

To contact Midjourney customer support for subscription issues, you can join their Discord server and ask questions in the #support chatrooms. Alternatively, you can explain your situation in the support channel and the moderators can cancel your plan and issue you a refund. It’s worth noting that contacting Midjourney’s customer support for any problem, especially for billing and subscription cancellation problems, can be difficult.

What is the Email Address for Midjourney Customer Support

The email address for Midjourney customer support, as mentioned on their website, for billing issues is

For billing support:

[email protected]

However, it’s worth noting that for product support or questions, they recommend joining their Discord server and asking questions in the #support chatrooms. Additionally, some users have reported difficulty in contacting Midjourney’s customer service team directly.

Payment Plans Table for Midjourney Subscription:

Subscription Plan	Monthly Subscription Cost	Annual Subscription Cost	Fast GPU Time	Relax GPU Time Per Month	Purchase Extra GPU Time	Stealth Mode	Maximum Queue	Usage Rights
Free Trial	–	–	0.4 hr/lifetime	–	–	–	3 concurrent Jobs, 10 Jobs waiting in queue	CC BY-NC 4.0
Basic Plan	$10	$96 ($8/month)	3.3 hr/month	–	$4/hr	–	3 concurrent Jobs, 10 Jobs waiting in queue	General Commercial Terms*
Standard Plan	$30	$288 ($24/month)	15 hr/month	Unlimited	$4/hr	–	3 concurrent Jobs, 10 Jobs waiting in queue	General Commercial Terms*
Pro Plan	$60	$576 ($48/month)	30 hr/month	Unlimited	$4/hr	✓	12 concurrent Fast Jobs, 3 concurrent Relaxed Jobs, 10 Jobs waiting in queue	General Commercial Terms*

Note: Stealth Mode allows users to hide their jobs from the community gallery. Maximum Queue refers to the number of jobs allowed to be queued or run concurrently. Usage Rights for Basic and Standard plans refer to General Commercial Terms, while the Pro Plan requires commercial users making over $1,000,000 USD in gross revenue per year to purchase it.

Unable to Complete Subscription

One of the most common complaints subscribers make is the inability to complete their subscription payments. One user reported encountering an error message when entering their payment details. The message read, “we’re sorry, but something went wrong. Please try again later.”

Many other users commented on this thread, saying they faced the same issue and could not complete their subscriptions. Some even reported trying to subscribe several times but to no avail.

Issues with Paying for Subscription

Another Reddit user stated that they could not pay for their subscription even after trying multiple times. They mentioned that they had contacted Midjourney’s customer support, but they could not resolve the issue.

Several other users commented on this thread, stating that they had also faced issues while paying for their subscriptions. Some mentioned that they had tried contacting customer support, but their queries had gone unanswered.

Delay in Activation of Subscription

In another thread, a user reported that they had paid for their subscription eight days ago but had not yet received access to the platform. They mentioned that they had tried contacting customer support but had not received any response.

Other users who had faced a similar issue also commented on this thread, with some stating that they had to wait for several weeks before their subscription was activated. This delay in the activation of their subscription caused them immense frustration.

Final Thoughts

From the experiences shared by several subscribers on Midjourney’s Reddit community, it is evident that there have been issues with the subscription process. Users have reported facing difficulties while completing their subscriptions, paying for them, and experiencing delays in activating their subscriptions. These issues have caused frustration and inconvenience to several subscribers.

Midjourney must take these complaints seriously and work towards resolving them promptly to ensure their subscribers have a seamless experience while using their platform. They must invest in improving customer support and resolving technical issues to avoid losing their subscribers to competitors.

Midjourney Subscription FAQ