How To Fix Steam Won’t Go Online Or Stuck In Offline Mode

There may be times when Steam won’t go online or gets stuck in offline mode. If you’re experiencing any of these problems lately, there’s a set of troubleshooting steps that you can do to fix them.

This guide will show you some of the common solutions that we find effective in fixing Steam connection troubles.

Reasons why Steam won’t go online

There are many factors that you should consider if Steam is not connecting or not going online. Let’s discuss each of them briefly.

Random app or software bug.

If left running for an extended period, an application or your computer may develop a minor bug. To see if that’s the case, you should try to refresh the system or the application in question by restarting it.

Steam server outage.

In some other cases, the problem may have something to do with server-side issues. Try checking news outlets for a possible server outage for Steam services. You can also use third party site like downdetector.com to check if there’s an on-going outage for Steam.

You can also opt to go official by using Steam’s own server status page.

PC internet connection issue.

Your computer’s internet functionality should also be considered when Steam can’t suddenly go online. Your computer’s NIC or Network Interface Card may not be working right, or if you’re on a laptop, the wireless card may be damaged or malfunctioning. Try to use wired connection in your PC if your wireless functionality is down.Do further PC troubleshooting if you suspect that your computer’s internet connection is the one causing the problem.

Network devices not working.

Another possible source of the problem can be your modem or router. Try to power cycle your network devices by unplugging them (if you’re using both) from the wall outlet for at least 30 seconds. Afterwards, turn your modem or router again and see how internet connection works on your PC. Then, check Steam one more time to see if it can now go online.

Steam files are corrupted.

Steam uses a set of files and folders or library in order to work. If one or more files are outdated or corrupted, it may encounter trouble when trying to go online.

Sets of troubleshooting steps to do if Steam won’t go online

Get help from us

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