The #Samsung #Galaxy #S7Edge is one of the older generation smartphone models that is still being used by a lot of consumers today. First released in 2016, this flagship phone uses the Snapdragon 820 / Exynos 8890 which is powerful enough to run even the most demanding apps smoothly. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S7 Edge no command error after software update issue and other related problems.
If you own a Samsung Galaxy S7 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S7 Edge No Command Error After Software Update
Problem: Samsung Galaxy S7 Edge. Operating system update offered on Monday, selected update overnight. Next morning, switched on phone, message again appeared. Phone 100% charged so selected update now. Picked up phone later, battery flat: charged it but will not boot, hangs with flashing Samsung until battery again flat. Found your helpful URL Phone will not boot in safe mode, still hangs until battery flat. Tried to boot in recovery mode and wiping cache partition. On releasing the power button, unable to navigate further. The Droid logo appears, and phone immediately starts installing system update. Within 30 seconds, the Droid falls over with message No Command. Samsung suggest they check-out phone.
Solution: The best thing that you can do right now is to start the phone in recovery mode then do a factory reset.
- Hold down the Power key for a short while to turn off the device.
- Press and hold together: Volume Up + Home + Power button for a couple of seconds.
- Release held keys when the Samsung Logo appears on the screen.
- Select from the menu “wipe data / factory reset” using Volume buttons to navigate and Power button to confirm.
- Choose “Yes — delete all user data” to confirm the whole operation.
- Select option “reboot system now”.
Take note that your phone data will be deleted in the process.
In case the above steps fail to fix the problem then you should consider flashing the phone with its updated stock firmware file using Odin. You can get the file as well as the instructions on how to flash your phone from the Sammobile website.
S7 Edge Keeps On Freezing
Problem: After using my S7 Edge for a few months, I put it in my office and didn’t touch it for a while as it was a secondary phone. It was on the wireless charging dock and I used the phone here and there over the course of the year. Then one day it went dark and wouldn’t turn back on. I tried a few things you recommended on site, but had to do a hard factory reset. Now it’s cleared, but it will freeze on the “Welcome” screen when trying to set it up after the reset. a few times out of 30, it hasn’t froze and I get about 4 screens in before it freezes again. I don’t know what OS I have, but it’s older. I can’t get the update because of the freezing. I hope you can help!
Solution: Does your phone have a microSD card installed? If it does then try removing this as this might be causing the problem. If the issue persists or if the phone does not have a microSD card installed then I suggest you start the phone in recovery mode then do the steps listed below.
- Wipe the cache partition of the phone.
- Do a factory reset. Take note that this will erase your phone data.
After performing the steps listed above do not install any apps in your phone yet. Try to check first if the issue still occurs. If it does then this is most likely a hardware related problem already in which case you will need to bring the phone to a service center and have it checked.
S7 Edge Stuck In Samsung Screen after Software Update
Problem: Hello, so on 5/6 i accepted an update on my galaxy S7 Edge then fell asleep during update. when i woke up my phone was just restarting over and over in a loop. it wouldn’t get past the first screen where it reads Samsung galaxy S7 Edge powered by android. i’ve tried to run it in safety mode all it says is “installing system update” in a blue screen with the android logo. after that it shows the android logo “dead” with a yellow triangle with an exclamation mark inside of it then goes straight back to looping. have you guys seen this before or have any tips on what i should do. i will also add that it does have a cracked screen, but hasn’t been exposed to liquid. My guess is it’s all because of the update
Solution: For this particular issue you should remove the microSD card ( if your phone has one installed) then start the phone in recovery mode. In this mode proceed with wiping the cache partition of the phone then follow this up with a factory reset. Take note that this will erase your phone data.
S7 Edge Keeps On Doing System Update
Problem: I was told I have a system update. I downloaded it, it installed, and I got a message saying everything was successful. When I clicked out of that notification, the whole process started again. I’ve now done this 6 times, with no end in sight. Can you help me? I’d rather not factory reset my phone if I don’t have to. Thanks!
Solution: If a factory reset is not an option then you can try to wipe the cache partition of the phone from the recovery mode. If this doesn’t work then you will need to perform a factory reset. Take note that the reset will erase your phone data.