Solved Samsung Galaxy A7 Not Turning On After Drop

The #Samsung #Galaxy #A7 is one of the higher end A series devices available in the market today. This phone has a premium looking design made of an aluminum frame with glass covering the front and back. The 2017 version of this phone uses a 5.7 inch Super AMOLED display making it ideal for viewing various multimedia content. It uses the Exynos 7880 octa core processor which when paired with 3GB of RAM allows the phone to run smoothly. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A7 not turning on after drop issue and other related problems.

If you own a Samsung Galaxy A7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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Galaxy A7 Not Turning On After Drop

Problem: I have my Samsung A7 2015 model. Just Yesterday i dropped my phone from my working table and couldn’t switch on. I tried rebooting by pressing Volume down key And power button at same time and power button and home key but it didn’t work. I kept in charge but i think its not charging because the phone didn’t heat up. it’s still cool. It’s totally dead. Therefore i would appreciate if you could help me to fix my problem.

Related Problem: My A7 dropped on the floor, when I picked it up it was close. I tried to open but it couldn’t respond until when I placed it on the charger it opened. When I remove a charger it closes. How do I fix the Problem?

Solution: It’s very likely that the drop might have damaged a component inside the phone resulting in this issue. You can however check if other factors are causing this problem by first charging the phone for at least 20 minutes using its wall charger. If the phone does not charge then clean the charging port of the phone using a can of compressed air then use a different charging cord and wall charger to charge the phone.Turn on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.

If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked.

Galaxy A7 Not Turning On Not Charging

Problem: Hi, my phone wouldn’t charge and still won’t turn on after it went flat. I have tried 4 different chargers with no change. I have also tried holding power button and volume button but nothing happened. Unable get the cover off the phone to soft reset it. Any help would be appreciated.

Solution: The best thing that you can do right now is to make sure that the battery of the phone has sufficient charge. Clean the charging port of the phone using a can of compressed air then charge it for at least 20 minutes using a wall charger. If the phone does not charge then try charging it from a computer USB port. Turn on the phone by pressing and holding the power and volume down buttons for at least 10 seconds.

If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked.

Galaxy A7 Not Turning On Unless Connected To Charger

Problem: I just bought a brand new Samsung galaxy A7 . I did transfer all my data from my previous phone and charged the battery . The phone just shut off randomly and won’t turn back on unless Iv connect it to the power supply. As I live 3 hours away from the Samsung dealer I would like to try and sort this out myself if it’s doable Thanks

Solution: It’s very likely that the problem is caused by a faulty battery. You can try to troubleshoot this by doing a factory reset. Make sure to backup your phone data before doing the reset. If the issue persists after this then you should bring the phone back to the store.

Galaxy A7 App Shortcuts Missing After Software Update

Problem: I have bought my galaxy A7 for about a year now and updated it to the latest software version. Then i noticed that the app shortcuts on the app screen disappeared. Please help! Thank you! And also,( i have experienced this since i bought my phone) whenever i charge and it reaches 100%, the LED indicator is still red and the phone says its charging. Is it a problem or its normal?

Solution: There’s a possibility that the problem is caused by a glitch in the update process. Usually this happens when old software data has not been completely removed from the phone which causes a conflict with the new software version. To fix this you will need to backup your phone data then do a factory reset.