Samsung Bans ChatGPT Use After Employee Data Leaks

Samsung has implemented a company-wide ban on generative AI tools like ChatGPT for its employees, citing concerns about data security and potential leaks. The ban applies to all Samsung-owned devices and internal networks. This decision comes after incidents where sensitive information, including internal source code, was uploaded to the AI chatbot.

Sensitive Data Leaks Through ChatGPT

Employees Uploading Confidential Information

Recent incidents have revealed that employees upload sensitive data onto ChatGPT, causing potential information leaks. Additionally, Samsung discovered employees putting confidential data, including source code, into ChatGPT for debugging purposes.

Another example involved an executive pasting their company’s 2023 strategy document into ChatGPT to create a PowerPoint presentation. Although intended to benefit the organization, these actions have resulted in confidential information being taken outside of the company.

The Extent of Data Leaks

According to Cyberhaven, sensitive data makes up 11% of what employees paste into ChatGPT, with the average company leaking sensitive data to ChatGPT hundreds of times weekly.

Since ChatGPT’s launch, 4.0% of employees have pasted sensitive data into the tool at least once. This high usage and exponential growth of ChatGPT contribute to the significant amount of leaked information.

Other Companies Restricting AI Use

Samsung is not alone in its concerns about generative AI tools. Major companies like JPMorgan, Bank of America, Goldman Sachs, Citigroup, and Amazon have also restricted or banned using tools like ChatGPT.

These companies are worried about proprietary data leaks, privacy violations, copyright infringements, and inaccuracies in AI-generated responses.

Samsung’s Own AI Development

Despite the ban on ChatGPT, Samsung is reportedly working on developing its own generative AI solutions. This move aligns with other companies, such as JPMorgan, which have created their own AI tools while restricting the use of third-party solutions like ChatGPT.

Why did Samsung ban generative AI tools like ChatGPT and Google Bard?

Samsung did not impose a ban on generative AI tools like ChatGPT and Google Bard. Instead, their concern was about the potential negative effects of these tools, such as the ability to produce fake news or malicious content.

What was the reason for Samsung’s concern about these AI services?

Samsung was concerned about the technology’s ethical implications, particularly regarding the possibility of creating fake information and the risk of misuse, including cyberbullying.

Has Samsung developed its AI tools, and will they be available for consumer use?

Yes, Samsung has developed a generative AI tool called NEON. However, it is still in development and is not yet available for consumer use.

How does Samsung’s generative AI tool timeline compare to ChatGPT?

Samsung’s timeline for releasing a generative AI tool is not yet clear. Still, it has been reported that the NEON technology differs from ChatGPT’s natural language processing technology and, as such, cannot be directly compared.

Will Samsung’s generative AI tool be integrated with Bixby?

It is unknown whether Samsung’s generative AI tool NEON will be integrated with Bixby. Unfortunately, Samsung has not made any official announcements regarding this.