How To Fix Roku TV Stuck in Recovery Mode Issue

Are you experiencing the Roku TV stuck in recovery mode issue? There are several factors that can cause this problem such as a software glitch, a poor internet connection, or even an outdated firmware version. In order to fix this you will need to perform several troubleshooting steps.

A Roku Tv is one of the easiest way for consumers to enjoy various streaming services such as Netflix, Hulu, or Amazon Prime. There’s no need to connect a streaming device to the TV as the Roku TV which runs on the Roku operating system will handle this. Roku TV models are being made by manufacturers such as Hisense, Hitachi, Insignia, Sharp, and TCL.

How do I get my Roku TV out of recovery mode?

How do I get my Roku TV out of recovery mode?

One of the issues that you might encounter with your Roku TV is when it is stuck in the recovery mode screen. This can be a frustrating experience as you won’t be able to watch your favorite shows when this happens.

Here’s what you need to do to fix Roku Smart TV stuck in the recovery mode screen issue.

Solution 1: Perform a soft reset on your Roku TV

The first thing you will need to do when you are experiencing the Roku TV ( TCL Roku TV, Onn Roku TV, or any other model) is to perform a soft reset. This is basically just turning off the TV then turning it back on again which refreshes the TV operating system.

Soft Reset Roku TV

Turn off your Roku TV.

Unplug the power cord of your Roku Tv then wait for a minute.

Plug the Roku Tv again and turn it on.

Try checking if the Smart Tv is still stuck in the purple recovery mode screen.

Solution 2: Unplug all inputs from the Roku TV

Sometimes you will experience the Roku TV recovery mode issue if you have a device connected to it that it can’t recognize. Try to disconnect any device connected to the Roku TV. Once disconnected, perform a restart, then check if your Roku TV is still stuck in recovery mode screen.

Solution 3: Check your internet connection

There’s a possibility that your Roku TV is stuck in recovery mode because the internet is not working properly

You can check the internet connectivity using some of the popular online speed checker tools.

Checking your internet speed

Open a browser on your smartphone.

Go to speedtest.net. This is an online speed test tool that is free to use.

Click on Go. This will start the speed test.

In order to prevent any Roku recovery mode issues you should have a stable internet speed. The results should match your subscription plan from your internet service provider.

If you have a slow internet then you can check if the network problem is caused by your equipment.

  • Turn off your Roku TV.
  • Unplug your Modem and Router from the power source.
  • Wait for a minute then plug your modem and router back into the power source.
  • Wait until the lights turn back on.
  • Turn on the Roku TV.
  • Reconnect your Roku device to the internet.

Solution 4: Hard reset your Roku TV

Your Roku TV will get stuck in the recovery mode screen if it has some corrupted cached data. To get rid of this bad data you can perform a hard reset.

Hard reset Roku TV

Unplug your Roku Smart TV from the power socket.

Press and hold the physical power button on your tv for 30 seconds.

Wait for 30 minutes.

Plug in your Roku tv and turn it on.

Try to check if the Tv is still stuck in recovery mode.

Solution 5: Factory reset your Roku TV

Sometimes the Roku loading issues you are experiencing is already caused by a corrupted system software. In order to fix this you will need to perform a factory reset.

Take note that the factory reset option will erase your personal preferences, unlink your device to your Roku account, and reset all settings by returning the device to its initial setup.

Factory reset Roku

Remove all the cables on your TCL Roku TV except the power cord

Locate the Reset button on your TV.

Press the reset button for 12 seconds with a paper clip.

Remove the power cord as you continue pressing the button.

Plug your TV back on and release the button when the startup screen shows.

After performing the factory reset try checking if the problem persists.

Frequently Asked Questions

  1. How do I get my Roku TV out of shop mode or store mode?

    Navigate to General settings. Navigate to and open Settings, and then select General.
    Navigate to Usage Mode settings. Select System Manager, and select Usage Mode.
    Set the mode to Home mode. If required, enter a PIN. It is usually 0000. Then, select Home mode.

  2. How to factory reset a TCL Roku TV using a remote control?

    Look for the Home button on your Roku remote
    Press the button and scroll down
    Select the System option
    Go to the Advanced Systems Settings option
    Scroll down to Factory Reset
    Click the Factory Reset Everything option
    Enter your passcode. The default code is usually 1234 if you didn’t change it. The master password is either 0423 or 0812.
    Click the Yes option to complete the process.

  3. How to fix TCL Roku TV is stuck in Recovery mode?

    You should try rebooting the TV by unplugging the power cord then wait for two minutes before plugging it back in. Turn on the TV then check if the issue still occurs.

  4. Why won’t my Roku TV turn on?

    Make sure that the Roku TV is plugged to the power outlet. If it is then unplug it then plug it back again.

  5. Where is Roku reset button?

    The physical factory reset button is usually located at the back or bottom of the device. This can either be a tactile button or a pinhole button.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone.

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