How To Fix Roku Error Code 009

Do you experience Roku error code 009 on your Roku device? Several factors can cause this issue such as a temporary glitch with your Roku device, slow internet connection, or an issue with your network devices. To fix Roku error code 009, you will need to perform several troubleshooting steps,

Roku is one of the most straightforward ways for customers to access a range of streaming services such as Netflix, Hulu, and Amazon Prime. There is no need to attach a streaming device to the TV because the Roku TV, which utilizes the Roku operating system, will take care of this. Roku TV models are manufactured by a number of firms, including Hisense, Hitachi, Insignia, Sharp, and TCL.

Fix Roku Device Error Code 009

One of the issues you will encounter with using a Roku device is the Roku error code 009. This can be a frustrating experience especially if you want to watch shows and movies on your Roku devices.

Fix #1 Check internet connection

If you are getting error code 009 then you should check if you have a fast internet connection or a slow internet connection. Roku error code 009 usually shows when you have a slow internet connection. You should check your internet connection by doing a speed test.

If you have an unstable network then you can check if it is caused by your networking devices by following these steps below:

Step 1: Unplug the power cord and ethernet cable from your Modem and Router.

Step 2: Reconnect your modem and router to the power supply after a minute and turn on the devices.

Step 3: Wait for the lights to come on again.

Here are some tips to get a stable internet connection for your streaming device:

Step 1: While using your Roku device, try to disconnect any other devices that are connected to the Wi-F or local network. This allows the device to utilize the maximum amount of internet connection bandwidth.

Step 2: Move your device loser to the router if you are using wireless connection. This will allow the gadget to receive a significantly stronger Wi-Fi signal.

Step 3: If you have dual-band routers, try connecting the streaming device to the 5GHz channel rather than the 2.4GHz band.

It is also good to note that you should use a wired connection by using an ethernet cable rather than using a wireless internet connection since a wired connection is more stable.

If you are having issues with your internet connection then you can contact your internet service provider to report the issue.

Fix #2 Network connection reset

A connection reset is helpful if you experience Roku error code 009 on your Roku device. If you have a Roku TV, make sure you have tested and confirmed that the physical buttons on the TV function. A network reset can be performed using the Settings menu.

Reset connection

Press Home button on Roku remote.
Scroll and select Settings.
Select Advanced system settings.
Select Network connection reset.
Select Reset connection.

After you complete the network reset, your Roku device will restart, and you will need to return to the Settings menu to reconfigure your wireless network.

Connect to the internet

Press Home on your remote.
Scroll and select Settings.
Select Network settings.
Select Set up connection.
Choose Wired or Wireless.
If you select Wired, your Roku devices will automatically connect to your network and the internet. If you select Wireless, continue to the next step.
Select your network from the list of available networks. If you do not see your network, select Scan again to see all networks.
Enter your network password. To see the password as you type, choose Show password.
Select Connect.

Try to check if you are still getting Roku error code 009 on your streaming device.

Fix #3 Check network connectivity

After you have reset network settings and connect to the internet, you should check if your Roku device is now able to received connection from your wired connections, ethernet connection or Wi-Fi connections.

Checking connectivity

Press Home on your Roku remote.
Scroll and select Setting.
Select Network.
Select Check connection.

After you have confirmed you don’t have network issues, you can try to use your Roku device and checked if you will encounter Roku error code 009.

Fix #4 Power cycle Roku device

If you are still getting the Roku error code 009 then you need to do a system restart or power cycle your device. This will fix issues caused by a temporary glitch as it will refresh the operating system of your Roku TV.

Power cycling

Step 1: Press Home menu button on your Roku remote.

Step 2: Scroll and select Setting.

Step 3: Select System.

Step 4: Select Power. If you do not see a Power submenu, skip to the next step.

Step 5: Select System restart.

Fix #5 Factory Reset Roku device

If at this point you are still getting the Roku error code 009 then you can perform a factory reset on your device so that it will return back to its factory settings and fixed the issue that is causing the Roku error code.

Factory resetting Roku

Press Home button on your Roku remote.
Scroll and select Setting.
Select System.
Select Advanced system settings.
Select Factory reset.
Select Factory reset everything.
Follow the on-screen instructions.

Fix #6 Contact Support

If you continue to receive the error code, please contact Roku support. If the device is still covered by the manufacturer’s warranty, it may be fixed or replaced. It is recommended that you contact Roku’s customer service because the problem could be with your device.