A number of Minecraft Dungeons players have asked us for help about their game not working after installation. We’ve identified a number of reasons why this problem happens so be sure to go through this troubleshooting guide.

What are the reasons why Minecraft Dungeons is not working?

There can be a number of possible factors that can prevent Minecraft Dungeons from working. Let’s check each of them below.

PC does not meet system requirements.

Minecraft Dungeons has certain system requirements in order to run. Even if you managed to successfully install it, Minecraft Dungeons may not run or may stop working if your computer’s hardware specifications are inadequate.

Try checking the information below for the minimum hardware requirements:

OS: Windows 10 (November 2019 Update or higher), 8 or 7 (64-bit with the latest updates; some functionality not supported on Windows 7 and 8)
Processor: Core i5 2.8GHz or equivalent
GPU: NVIDIA GeForce GTX 660 or AMD Radeon HD 7870 or equivalent DX11 GPU
Memory: 8GB RAM, 2GB VRAM
Storage: 6GB
DirectX®: DirectX 11Monitor: 800×600

Missing software components.

For others, Minecraft Dungeons may refuse to run after installation due to missing software dependencies or incorrect DirectX version. These are necessary software components in order to allow the GPU and Windows OS to work together when the game is trying to load. If your computer is missing any of these things, Minecraft Dungeons will not run at all and may return an error.

How To Fix Minecraft Dungeons Crashing | PC | NEW 2020!

GPU drivers not updated.

New games may encounter bugs when your graphics card drivers are outdated. Make sure that you check for the latest updates for your GPU.

PC running old Windows software.

The other possible reason for the problem may be due to outdated Windows OS. Like games and drivers, you want to ensure that your OS receives regular updates to keep it in top shape.

How to fix Minecraft Dungeons not working issue?

There are a number of solutions that you can try if you find your Minecraft Dungeons game not working after installing it.

Check the hardware.
Make sure that your PC meets the minimum system requirements as stated above. If possible, you’ll want a faster and more powerful PC in order to set the game in higher graphics settings.
Verify all required software components are installed.
There are two important components that you want to have in your machine:
–correct DirectX version
–Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, and 2019
Follow these links and install the components before adding the game to your PC. If Minecraft Dungeons is already installed, you don’t need to delete it from your PC.
Update GPU drivers.
If Minecraft Dungeons is not working, it may be due to outdated graphics card drivers. Make sure that you check for the latest GPU drivers by checking these links:
How To Check For And Install GPU Driver Updates | NVIDIA
How To Check For AMD GPU Driver Updates
How To Check For Intel GPU Drivers | NEW & UPDATED 2020!
Update everything else.
If Minecraft Dungeons still refuses to run after doing all the solutions above, the final thing that you can do is to ensure that you update Windows OS and the rest of your applications.

What to do if Minecraft Dungeons never works?

If your PC meets the minimum requirements and all necessary software components have already been installed yet the Minecraft Dungeons is still not working, you can go to help.minecraft.net for more help.