LG V50 ThinQ Troubleshooting

What issues are you experiencing?

Power

Internet & Network

Camera

  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus

Operating System

Calls & Texts

  • Text messages not sent or received
  • Unfortunately, Messages has stopped
  • Phones calls keep dropping
  • Callers can’t hear users

Audio

  • No sound and other audio issues
  • Loudspeaker doesn’t have any sound
  • Bluetooth headset has no sound
  • Notifications don’t play

Applications

  • Facebook keeps crashing, not working
  • Twitter closes by itself, not updating
  • Nova Launcher crashes, causes phone to lag
  • Messenger crashes, closes on its own

Screen

  • Screen keeps on flickering
  • Screen is black but phone is powered on
  • How to repair broken screen
  • Display shows some dead pixels

Storage

  • Unable to read mounted SD card
  • Some apps in SD card not working
  • How to free up some storage space
  • Server storage full, unable to write on SD card

Specifications

Memory

  • 128 GB ROM
  • 6 GB RAM
  • microSD, up to 1 TB

OS & CPU

  • Android 9.0 (Pie); LG UX 8.0
  • Qualcomm SDM855 Snapdragon 855 (7 nm)
  • Octa-core (1×2.84 GHz Kryo 485 & 3×2.42 GHz Kryo 485 & 4×1.79 GHz Kryo 485)
  • Adreno 640

Audio

  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/192kHz audio
  • 24-bit/192kHz audio recording
  • Active noise cancellation with dedicated mic
  • DTS: X Surround Sound
  • Tuned with Meridian Audio

Battery Life

  • Non-removable Li-Po 4000 mAh battery
  • Fast battery charging 18W: 50% in 36 min (Quick Charge 3.0)
  • USB Power Delivery 2.0
  • Qi fast wireless charging 10W

Display

  • P-OLED capacitive touchscreen, 16M colors
  • 6.4 inches, 100.2 cm2 (~82.7% screen-to-body ratio)
  • 1440 x 3120 pixels, 19.5:9 ratio (~538 ppi density)
  • Corning Gorilla Glass 5
  • Dolby Vision
  • HDR10
  • Always-on display

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX HD
  • GPS with A-GPS, GLONASS, GALILEO
  • NFc
  • USB 3.1, Type-C 1.0 reversible connector

Camera

Main Camera

  • 12 MP, 27mm (standard), f/1.5, 1/2.6″, 1.4µm, dual pixel PDAF, 3-axis OIS
  • 12 MP, 52mm (telephoto), f/2.4, 1/3.4″, 1.0µm, 2x optical zoom, PDAF, OIS
  • 16 MP, 16mm (ultrawide), f/1.9, 1/3.1″, 1.0µm, no AF
  • LED flash, HDR, panorama
  • Video recording at [email protected]/60fps, [email protected]/60/240fps, 24-bit/192kHz stereo sound rec., HDR10 video, gyro-EIS

Selfie Camera

  • 8 MP, 26mm (standard), f/1.9, 1/4″, 1.12µm
  • 5 MP, 21mm (wide), f/2.2, 1/5″, 1.12µm
  • HDR
  • [email protected]

Build

  • Dimensions: 159.2 x 76.1 x 8.3 mm (6.27 x 3.00 x 0.33 in)
  • Weight: 183 g (6.46 oz)
  • Build: Front glass (Gorilla Glass 5), back glass (Gorilla Glass 6), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • IP68 dust/water proof (up to 1.5m for 30 mins)
  • MIL-STD-810G compliant

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