HTC One Can’t Be Used For Tethering [How To Fix]

Browsing through the emails we received from our readers this past couple of weeks, I noticed that there were some HTC One owners who were complaining not being able to tether their internet connection to their computer.

Email 1: Hey Guys, I hope you’re doing great. I seem not being able to tether my phone HTC One to my computer. I think I need a little help from you since the technical support from my provider were useless. A simple walkthrough would surely help a lot. Thanks.

Email 2: I’ve been trying all day to share my internet connection from my HTC One to my desktop but I can’t. Is there some special ways or procedures on how to do it? Please help me, I am old and I’m new to these things.


One reason why tethering cannot be achieved between your phone and computer, is that maybe your devices weren’t set up correctly to work that way. You need to set them up before you can actually enjoying browsing the web from your computer through your phone’s internet connection.

Step 1: Establish a good connection between your phone and computer 

Using the USB cable that came with the device, connect the phone to the computer via the USB port. Make sure you inserted the cable firmly into the phone socket. Doing this will determine whether there is a problem with the drivers on your computer.

If there is, the message that would probably popup is: “Device driver software was not successfully installed.” If this error shows, all you need to do is install the latest version of HTC Sync Manager. [link]

HTC Sync Manager brings all necessary drivers aboard your computer and next time you connect your phone through the USB port, it will be detected without problems. You may need to reboot your computer after the installation.

Step 2: Turn on tethering on your phone. 

You will need to turn tethering function on. Follow the procedures below to do it:

  1. Go to Settings.
  2. Tap More.
  3. Tap Mobile Network Sharing.
  4. Tap USB Network Setting.
  5. Tap USB Tethering.

That’s it, tethering has already been turned on.

Step 3: Browse the web from your computer 

After doing the first two steps and provided all went well during the process, you can now use the internet from your computer while your phone is continuously receiving mobile data that is shared to your other device. Don’t because the connection will automatically be established as long as your phone and computer are connected.

Warning: Your phone may be become hotter than before, so make sure to check on it from time to time to avoid overheating.

Having problems with your phone?

Tell us about them by emailing us at [email protected]. Make sure to include as much details as possible so that we could understand the problem well and find the best solutions for you. If you can share a screenshot or two, that would be better.

We may not be able to respond to every email we receive but rest assured we do read them… yes, all of them even if some do look like spams.


  1. the usb network setting is dimmed on my phone, my pc can’t detect my phone although I installed the HTC E9+ driver.
    Any ideas ?

  2. it allows me to turn on usb tethering but is not happening anything and with some usb cabels is telling me that usb device is not recognised not even as a storage… but i used same cable on samsung and it works

  3. My HTC does not allow me to turn on USB nettwork settings- Turn on USB Tethering this option is greyed out and unable to be clicked don’t know how to get my pc and phone to communicate. The USB cable will charge the phone byt nothing pops up when connected so the PC does not recognise the media device and the HTC Sync Manager will not install on my computer….
    I think i’m sunk?

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