How to Resolve a Samsung Galaxy Stuck in a Boot Loop

If your Samsung Galaxy is stuck in a boot loop, it can be both frustrating and worrisome, preventing you from accessing your device normally. This guide provides several troubleshooting methods using external recovery techniques and hardware adjustments to help resolve the issue.

1. Remove External Peripherals

Disconnecting external accessories can help determine if they are causing the boot loop issue.

Power Off the Device: If possible, power off your phone completely or wait for it to shut down during the boot loop.
Remove SIM and SD Cards: Eject the SIM card, SD card, and any other external storage devices.
Disconnect Other Accessories: Remove any connected peripherals such as headphones, OTG devices, or cases that might be interfering with the hardware.
Restart the Device: Power the phone back on and observe whether the boot loop continues.

2. Boot into Recovery Mode and Wipe Cache Partition

Wiping the cache partition can clear temporary system data that may be causing the boot loop without affecting your personal data.

Power Off the Phone: Allow the device to shut down completely (or remove the battery if your model supports it).
Enter Recovery Mode: Press and hold the Volume Up button along with the Power button (and the Bixby or Home button if your model requires it) until the Samsung logo appears, then release.
Navigate the Recovery Menu: Use the volume buttons to scroll to the “Wipe Cache Partition” option.
Select the Option: Press the Power button to select it and confirm if prompted.
Reboot the System: Once the cache wipe is complete, choose “Reboot System Now” from the menu and check if the boot loop issue is resolved.

3. Boot into Safe Mode

Booting into Safe Mode temporarily disables third-party apps, which can help identify if an installed app is causing the boot loop.

Ensure the Device is Off: Turn off your Samsung Galaxy completely.
Initiate Boot-Up: Press and hold the Power button to start the device.
Enter Safe Mode: When the Samsung logo appears, immediately press and hold the Volume Down button until the screen displays “Safe Mode.”
Observe Device Behavior: If the phone remains stable in Safe Mode, this may indicate that a third-party app is causing the boot loop.
Remove Suspicious Apps: While in Safe Mode, uninstall any recently installed or suspicious applications that might be triggering the issue.

4. Allow the Device to Charge Fully

A low or unstable battery charge can sometimes contribute to boot loop problems, so ensuring a full charge is important.

Connect to an Official Charger: Use the original Samsung charger and cable to connect your device.
Charge in a Cool Environment: Place the phone in a cool, well-ventilated area while charging.
Let It Charge Uninterrupted: Allow the device to charge for at least an hour or until the battery indicator shows a significant charge level.
Attempt a Restart: After charging, power on the phone to see if it boots normally.

5. Perform a Battery Reset (If Applicable)

For Samsung Galaxy models with a removable battery, a battery reset can help clear any power-related glitches contributing to the boot loop.

Power Off and Disconnect: Ensure the phone is off and unplugged from any chargers.
Remove the Battery: If your device has a removable battery, carefully take it out.
Wait Briefly: Allow about 30 seconds to pass to ensure all residual power is drained.
Reinsert the Battery: Place the battery back into the device securely.
Reconnect and Power On: Plug in the charger and attempt to power on the device to check if the issue is resolved.
Note: If your device does not have a removable battery, please skip this method.

6. Contact Samsung Support or Visit an Authorized Service Center

If all troubleshooting steps fail, professional assistance is recommended to diagnose and repair the boot loop issue.

Gather Information: Note your device model, serial number, and details about the boot loop behavior.
Review Warranty and Support Options: Check your warranty status and any official recalls or advisories on Samsung’s support website.
Contact Samsung Customer Service: Reach out via the official support hotline or online chat to explain your issue.
Schedule a Service Appointment: If advised, visit an authorized Samsung service center for a thorough inspection and repair.