Hard reset, also known as factory reset or master reset, is an important troubleshooting step when trying to fix problems on a Galaxy A8. This procedure will erase all personal data such as photos, videos, documents, contacts, etc. so be sure to back them up ahead of time. Also, make sure that you remove your Google account first to avoid sign in problems that may be caused by Factory Reset Protection (FRP) later on.
There are three ways to wipe your Galaxy A8. Continue reading below to know how to do each of them.
Method 1: How to hard reset on Samsung Galaxy A8 via Settings Menu
- Create a backup of your personal data and remove your Google account.
- Open Settings app.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset from the given options.
- Read the information then tap Reset to continue.
- Tap Delete All to confirm action.
Method 2: How to hard reset on Samsung Galaxy A8 using hardware buttons
- Create a backup of your personal data and remove your Google account.
- Turn off the device.
- Press and hold the Volume up button, the Power button and the Home button at the same time.
- When you feel the device vibrate, release ONLY the Power button.
- A screen menu will now appear. When you see this, release the remaining buttons.
- Use the Volume down button until you are highlighting ‘Delete all user data’. Press the Power button to select.
- Press the Power button again to select the Yes – delete all user data option.
- Press the Power button to highlight, then select the ‘reboot’ option
Method 3: How to hard reset on Samsung Galaxy A8 using Find My Mobile
Find My Mobile is Samsung’s own service that allows owners of Samsung devices to remotely track their unit, unlock the screen, back up data, block access to Samsung Pay, or delete all data (factory reset). The steps in wiping the device using Find My Mobile is very straightforward. The important thing to do first though is to ensure that you set it up. You won’t be able to use Find My Mobile service if you haven’t activated it on the device before losing it.
We suggest that you follow this link to get instructions from official Samsung site.