How To Fix Windows Store Error 0x80131500

Microsoft Store allows users to download and update applications on your Windows 10 PC. Although Microsoft Window Store is a solid feature in Windows operating system, there are instances when certain error issues can occur, such as Error Code 0x80131500 that appears when you try to launch Microsoft store. In this latest installment of our troubleshooting series we will tackle how to fix Windows Store Error Code 0x80131500 issue.

What to do if Windows Store Error Code 0x80131500 occurs

Listed below are the troubleshooting steps that you need to do to fix the problem but before performing recommended troubleshooting methods listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.

Method 1: Run Windows Store Troubleshooter

Windows Troubleshooter is a simple step and considered to be one of the very first thing that you need to do when you encounter issues on your computer. The tool is designed to diagnosed and solve issue and problems on your computer.

Here’s how to do it:

  1. Click on the Start or Windows logo key located at the lower left.

    Windows Store Error 0x80131500

  2. Click on Settings, an icon that looks like a gear to open Windows Settings section

    Windows Store Error 0x80131500

  3. Click on Update and Security tab

    Windows Store Error 0x80131500

  4. Click on Troubleshoot at the left pane.

    Windows Store Error 0x80131500

  5. Click on Additional Troubleshooters at right pane

    Windows Store Error 0x80131500

  6. Scroll down to locate and click Windows Store apps under Find and Fix other problems tab.

    Windows Store Error 0x80131500

  7. Click Run the Troubleshooter tab. A new window opens and Windows will now search and detect problems

    Windows Store Error 0x80131500

  8. After Windows Store apps Troubleshooter process is complete and it could not identify any problem, click Close and Exit Settings Section. It will display recommended solutions to fix it, if a problem is detected.

    Windows Store Error 0x80131500

After performing Windows Store Troubleshooter, check if Windows Store Error Code 0x80131500 still occurs.

Method 2: Reset Windows Store Cache

When cache becomes larger than what is recommended, issues can occur. Make sure to reset Windows Store cache from time to time.

To do this:

  1. At the search bar on your windows located at the lower left, type “command prompt
  2. Right click on the command prompt result and click Run as Administrator from the drop down menu.
  3. At Command prompt window, type the command “wsreset” and press Enter. Wait for the reset command process to complete. Windows Store will automatically launch after the process is complete.

After Resetting Windows Store Cache, check if Windows Store Error Code 0x80131500 still occurs.

Method 3: Check Your Date and Time Settings

If the date and time on your computer is not correct, it may be the reason why error code occurs as it could not connect to Microsoft Store server.

To do this:

  1. Click Start or Windows Key
  2. Click on Settings, an icon that looks like a gear to open Windows Settings section.
  3. Click Time and Language
  4. Make sure the option “Set Time Automatically” is toggled ON.
  5. Exit Time and Date settings

Check if Windows Store Error Code 0x80131500 still occurs.

Method 4: Change Region Settings on computer

There is a possibility that Error Code 0x80131500 occurs if Microsoft Store could not connect to store services because of incorrect region. Make sure to change and set the region of your computer to United Kingdom, Canada and or United States.

  1. Click Start or Windows Key
  2. Click on Settings, an icon that looks like a gear to open Windows Settings section.
  3. Click Time and Language
  4. Click Region tab at the left pane
  5. Click Country or region tab and select the correct region (UK, US or Canada) from the drop down menu .
  6. Exit Time and Language window
  7. Restart your computer

After computer completely reboots, check if Windows Store Error Code 0x80131500 still occurs.

Method 5: Modify DNS Settings

You can try to change the default DNS server and see if the issue will be fix.

To do this:

  1. Press Windows + R key on your keyboard to open RUN dialog box.
  2. At RUN dialog box, type “ncpa.cpl” and press Enter or Click OK to open Network Connections section.
  3. Right click on your active network and click Properties from the drop down menu.
  4. At Wi-Fi properties window, locate the entry Internet Protocol Version 4 (TCP/IPv4). Click on it and then click Properties.
  5. Inside Internet Protocol Version 4 (TCP/IPv4) window, click the option “Use the following DNS server addresses”.
  6. Set Preferred DNS server to be 8.8.8.8
  7. Set Alternate DNS server to be 8.8.4.4
  8. Click OK to apply changes made and Exit properties window.
  9. Click OK to exit Wi-Fi Properties window.

Check if Windows Store Error Code 0x80131500 still occurs.

Method 6: Reset Window Store Application

If the mentioned methods did not work, you can try to reset Windows Store Application. Just like with any other applications on your computer, when these programs get corrupted, error messages occurs, in this case, Windows Micros Store Error Code 0x80131500.

To do this:

  1. Right click Start button
  2. Click Apps and Features
  3. At Apps and Features section, scroll down and locate Microsoft Store.
  4. Click Advanced options.
  5. Scroll down and locate Reset option.
  6. Click Reset tab.
  7. A prompt message appears “This will permanently delete the app’s data on this device, including your preferences and sign-in details”, click Reset to confirm.
  8. Restart your computer.

Once computer completely reboots, check if Windows Store Error Code 0x80131500 still occurs.

After following the steps mentioned, you will successfully fix Windows Store Error Code 0x80131500 issue.

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