How To Fix UE Wonderboom 3 Bluetooth Not Connecting

Why is my Ultimate Ears Wonderboom 3 not connecting to Bluetooth?

Are you experiencing Bluetooth connection issues with your Ultimate Ears Wonderboom 3 Bluetooth speaker? There are various factors that can cause this issue such as a software glitch, low battery, device still in pairing mode, or paired devices not within range. To fix this, you will need to perform several troubleshooting steps.

The UE Wonderboom 3 is one of the popular compact and portable Bluetooth speaker models produced by Ultimate Ears which is designed to deliver high-quality sound in a small package. It has a cylindrical design that is both stylish and durable. It is also waterproof and dustproof, with an IP67 rating, making it suitable for outdoor use. The speaker has a maximum sound level of 86 decibels and a frequency range of 60 Hz to 20 kHz. It also has a 360-degree sound output, which ensures that the sound is evenly distributed in all directions.

Technical specifications:

  • Dimensions: 104mm x 95.3mm
  • Weight: 420g
  • Battery life: Up to 14 hours
  • Connectivity: Bluetooth 5.0
  • Frequency response: 90Hz – 20kHz
  • Waterproof rating: IP67
  • Dustproof rating: IP67
  • Bluetooth range: 33m (100ft)
  • Speaker drivers: Two 40mm active drivers and two 46mm x 65mm passive radiators (Double the sound+ True Wireless Stereo)
  • Battery level indicator: LED lights
  • Power input: 5V DC, 1A

Why is my Ultimate Ears Wonderboom 3 not connecting to Bluetooth?

One of the issues that you might experience with your Ultimate Ears Wonderboom 3 speaker is when it does not seem to pair with other Bluetooth devices. It either refuses to connect to another Bluetooth device such as your smartphone (pairing problems) or your speaker Bluetooth connection keeps disconnecting.

Here’s what you can do to fix this Ultimate Ears Wonderboom 3 Bluetooth connection issues.

Solution 1: Restart the Ultimate Ears Wonderboom 3 speaker

One of the causes of Bluetooth connection issues on your Wonderboom 3 speaker is a software glitch. In order to fix this you should restart the speaker to refresh its software.

Restarting Wonderboom 3 Bluetooth speaker

Press and hold the power button until the speaker turns off.

Wait for at least a minute.

Press and hold the power button to turn on the speaker.

You will also need to restart the phone or Bluetooth device the Wonderboom 3 speaker is connecting to. Once the Bluetooth device has restarted try to check if the same problem occurs.

Solution 2: Pair your UE Wonderboom 3 Bluetooth speaker

If this is the first time you will be using your Wonderboom 3 speaker then you will need to pair it with other Bluetooth devices such as your Android phone or iPhone in order for it to work.

Pairing Wonderboom 3

Turn on the speaker by pressing the power button located on the top of the device.

Press and hold the Bluetooth button or pairing button located at the top of the speaker until you hear the tone indicating the speaker is in pairing mode.

On your device, go to the Bluetooth settings and turn on Bluetooth.

Look for the “UE Wonderboom 3” in the list of available devices and select it.

Once the speaker is connected, you will hear a tone indicating that the connection has been established.

Solution 3: Update your Ultimate Ears Wonderboom 3 software

One factor that can cause Bluetooth connectivity issues on your Wonderboom 3 speaker is a bug in it current software version. Try updating the software of the speaker then check if this fixes the problem.

Software update Ultimate Ears Wonderboom 3

  • Download the Ultimate Ears app: The first step is to download the Ultimate Ears app from the Apple App Store or Google Play Store.
  • Connect the speaker to the app: Connect the UE Wonderboom 3 to the Ultimate Ears app by turning on the speaker and enabling Bluetooth on your device.
  • Check for updates: In the Ultimate Ears app, go to the “Device Settings” section and check if there are any firmware updates available for the UE Wonderboom 3.
  • Install the update: If an update is available, follow the on-screen instructions to install it. The update process may take several minutes, so be patient.
  • Confirm the update: After the update is complete, the speaker will restart and the new firmware version will be installed.

Make sure to keep the speaker connected to a power source during the update process to ensure that the battery does not run out.

Solution 4: Charge your Ultimate Ears Wonderboom 3 speaker

One of the reasons why your Ultimate Ears Wonderboom 3 have trouble connecting to another device is because of a fully drained battery. You should make sure that Ultimate Ears Wonderboom 3 is fully charged then check if this will fix the problem.

  • Connect one end of a micro USB cable to the DC IN 5V micro USB port on the speaker and the other end to a USB AC adaptor (commercially available), and then connect the USB AC adaptor to a wall outlet.
  • Make sure that the USB cable is firmly connected to the speaker and the USB AC adapter.
  • The battery charging completes depending on the charger you are using.

If you are using an AC adaptor that delivers an output current of 1A or more then the charging completes in about 2.6 hours.

After the charge indicator shows that the battery is fully charged try checking if the speaker can be set in pairing mode.

Solution 5: Factory reset your Ultimate Ears Wonderboom 3 speaker

If you still having Bluetooth connectivity issues with the Ultimate Ears Wonderboom 3 portable speaker then you should consider doing a factory reset or hard reset. This brings back the speaker to its default factory settings.

Factory resetting the Ultimate Ears Wonderboom 3 will erase all stored data, settings, and paired devices. Before resetting the speaker, make sure to backup any important data or files stored on it.

Hard reset

  • Press and hold the power button: Locate the power button on the speaker and press and hold it for 10 seconds until the LED light starts flashing.
  • Release the power button: After the LED light starts flashing, release the power button. The speaker will now enter factory reset mode.
  • Wait for the reset to complete: The reset process may take a few seconds to complete. The LED light will turn off once the reset is complete.
  • Re-pair the speaker: After the reset is complete, you will need to re-pair the speaker with your device by following the usual pairing process.

Solution 6: Bring your UE Wonderboom speaker to a service center

In case the connection problem persists then this can already be caused by a faulty hardware component. If this is the case then you will need to seek support at the nearest service center. If the speaker is still under warranty then this might be replaced with a new one or repaired for free.

Frequently Asked Questions

  1. Is the UE Wonderboom 3 waterproof?

    Yes, the UE Wonderboom 3 is waterproof with an IP67 rating, which means it can be submerged in water up to one meter deep for up to 30 minutes.

  2. Can I connect non-Bluetooth devices to the UE Wonderboom 3?

    No, the UE Wonderboom 3 only has Bluetooth connectivity. However, you can connect a device to the speaker using a 3.5mm auxiliary cable (sold separately) if your device has a headphone jack.

  3. Is the UE Wonderboom 3 compatible with voice assistants like Alexa or Google Assistant?

    No, the UE Wonderboom 3 does not have built-in support for voice assistants.

  4. Is the UE Wonderboom 3 waterproof?

    Yes, the UE Wonderboom 3 is waterproof with an IP67 rating, which means it can be submerged in water up to one meter deep for up to 30 minutes.

  5. How long does the battery last on the UE Wonderboom 3?

    The UE Wonderboom 3 has a battery life of up to 14 hours, depending on the volume and usage.


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