The #Oppo #R15 is a premium mid-range Android smartphone model which was first released in April 2018. It has a solid build quality made of an Aluminum body and a 6.28 inch AMOLED screen having a resolution of 1080 x 2280 pixels which is protected by Corning Gorilla Glass 5. It sports a dual rear camera system and a single 20MP selfie camera on the front. Under the hood, you will find the Mediatek MT6771 Helio P60 octa core processor which is paired with 6GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Oppo R15 won’t turn on issue.
If you own an Oppo R15 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix The Oppo R15 Won’t Turn On Issue
One major issue that you might encounter with your phone is when it does not turn on. This can become quite a frustrating problem especially if you have data stored in your phone that you want to access. In some cases this can be caused by a faulty hardware component which will need a trip to the service center. In other cases this can be caused by a software glitch which can be fixed by a few troubleshooting steps.
Listed below are the recommended troubleshooting steps that you need to perform if you encounter this particular problem.
Make sure the phone battery is charged
What you will need to do first is to make sure that the problem isn’t caused by a drained battery. You should follow the following steps to charge your phone.
- Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
- Fully charge the phone using its wall charger.
- In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.
Once the battery has been fully charged try turning on the phone.
Perform a soft reset
Your phone will usually store temporary data to improve its performance. This data however can sometimes get corrupted which can cause issues on your phone. If this is what’s causing the problem then you will need to refresh the phone software by doing a soft reset. This will usually resolve issue caused by minor software glitches.
- Press and hold the Power key for up to 45 seconds.
- Wait as the device restarts.
Check if the Oppo R15 won’t turn on issue still occurs.
Start the phone in Safe Mode
Sometimes an app you downloaded from the Google Play Store can cause this particular issue. This can be because of bugs in the app or due to incompatibility issues between the app and your phone. To check if this is what’s causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- Turn Off your phone.
- Press and Hold the Power Button.
- Release Power button and hold Volume Down Key when you see the Oppo animation.
- Continue holding the Volume Down Key until Safe Mode appears.
If your phone starts in this mode then the problem could be caused by an app you downloaded. Find out what app is causing the problem then uninstall it.
You will have to do a trial and error method to find out what app is causing this problem. Uninstall an app then check if the issue occurs. Repeat this until the issue no longer occurs. The last app you uninstalled is most likely what is causing the problem.
Wipe the cache partition
There are instances when a corrupted system cached data can cause this problem. It’s therefore a good idea to delete this data as the phone will just rebuild this data when it starts again.
- Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
- Press the Volume Down and Power keys for a few moments.
- Release all buttons when the OPPO logo appears.
- Select language.
- Select Wipe Cache Partition.
- Tap ok
- Reboot the phone.
Check if the Oppo R15 won’t turn on issue still occurs.
Perform a factory reset
One last troubleshooting step to consider is a factory reset. This will bring your phone back to its original factory condition. Take note that your phone data will be deleted in the process .
- Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
- Press the Volume Down and Power keys for a few moments.
- Release all buttons when the OPPO logo appears.
- Select language.
- Select Wipe data and Wipe data(Keep SMS, Contacts and Photos).
- Tap ok
- Reboot the phone.
If the above steps doesn’t fix the problem then you will need to bring the phone to a service center and have it checked as this is most likely caused by a faulty hardware component already.